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Team Manager (Administration, Business Development and Customer Service)

Tewkesbury

Team Manager (Administration, Business Development and Customer Service)
Permanent, Full Time Mon-Fri 37.5 hours
Salary circa £40,000 + Benefits

HETAS and Woodsure are not for profit organisations working together for a cleaner, safer and sustainable environment. We are authorised by the Government to approve biomass and solid fuel heating appliances, fuels and services, with plans to expand and diversify as part of Cleaner Safer Group.

This is an exciting opportunity for an experienced manager, or team leader, to join us during a continued period of growth. You will have a proven ability to drive a successful and high performing team, with experience in either administration, business development or customer service environments.

You will bring with you confidence in KPI setting, aligned to the Company’s purpose and objectives, and be practiced at motivating and coaching team members to achieve KPIs and develop to their full potential.

Having a customer centric approach and background, you’ll be a manager who provides hands on support to aid customer relationship management. You’ll lead by example and will promote high standards in customer excellence and data integrity, ensuring that processes are followed with accuracy.

With responsibility for lead generation and for developing new & existing business streams and partnerships, you will be able to engage confidently with stakeholders, including visits when beneficial. You will also be comfortable attending external events to network and bring back business opportunities which will help to innovate the future and support the Company’s ambitious growth plans.

You’re not alone in this journey for success; working to shared goals, you will be able to work collaboratively with managers company-wide. You will be supported by an Operations Manager who you will keep informed and provide sales performance information and analysis to, demonstrating confident use of the CRM and MS Office.

Why work for us?

We work in a modern working environment, with easy access to/from Tewkesbury, Gloucester, Cheltenham & Worcester.
We offer an inclusive workplace culture where employees are valued within a united, positive and friendly team atmosphere, all working towards shared objectives.

Employees have a heartfelt sense of ownership to achieve the organisation’s goals and are driven by our Values:

Integrity: We do what’s right
Committed: We’re driven to add value
Communication: We work together in a positive manner
Innovation: We stand for continuous improvement 

Accountability: We empower each other to take ownership

Our attractive and comprehensive benefits package includes:

• Annual Salary Review Employee Retail Discounts
• Annual Surplus Share Scheme
• Christmas Shutdown
• Free On-Site Parking
• Free Refreshments
• Company Pension Funded Social Events
• Critical Illness Cover Generous Annual Leave (28 days + bank holidays)
• Cycle to Work Scheme
• Discounted Gym Membership
• Employee Assistance Programme
• Life Insurance
• Smart Casual Dress Code

To apply, please email your CV and covering letter by clicking on Apply Now or call Sandy on
the number to the right of this advert if you would like to discuss the role in further detail.

Please note that CVs received from recruitment agencies are only accepted if we have
engaged with the agency for this position.

Salary: Salary circa £40,000 + Benefits

Hours Per Week: 37.5

Apply Now

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