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Contact Information:
Sue Ryder
Gloucestershire
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Driver Volunteer
Leckhampton Court Hospice
Volunteer Role Description and Skills Profile
About the role
As a Volunteer Driver with Sue Ryder you’ll be helping provide incredible care to people with life-limiting illness and their families and carers. You will provide reliable, safe transportation to and from the Sue Ryder care centre and/or enable people to access services in the community.
Activities in this role will include:
• Providing transport for patients to and from the hospice for day therapy, outpatient’s visits, or to community activities.
• Using the Hospice minibus to transport patients, own car can be used but we are preferably looking at volunteer mini bus drivers.
• Ensuring that your vehicle is safe and insured to for patient transportation.
• Maintaining contact with the Hospice and informing the nursing team of any concerns you may have about the patient e.g. patient unwell on journey, difficulties with access, uncomfortable with passenger behaviour.
• Potentially offering assistance to a patient, to help them out of the minibus/car and ensure that they safely make it to their appointment.
• Ensuring that patient information is stored appropriately to protect confidentiality.
• Talking to passengers if that’s what they want, extra consideration should be given to patients on their first Hospice visit as they may be shy or anxious.
• Maintaining accurate maintenance and mileage records.
How often we’d like your support
This role is flexible and will be agreed on an individual basis with your local centre.
The skills and experience you’ll need for this role
You will need to:
• Have a fully insured vehicle with a valid MOT certificate.
• Have a current driving licence, held for a minimum of one year. Clean driving licence preferable, however penalty points acceptable at discretion of Line Manager.
• Be reliable and professional.
• Have a warm, friendly, adaptable, caring approach.
• Be able to work within personal and organisational boundaries.
• Be able to read a map/sat nav and plan a route.
What you can expect from us
We want to provide a volunteering environment that is inclusive, stimulating, friendly and supportive. As part of our commitment to you we will:
● Make sure you have all the training you need in your role
● Ensure you are appreciated and respected
● Provide you with regular support in a way that suits you
● Ask for your feedback and provide opportunities for you to help shape our future
● Celebrate your successes and recognise your contribution
● Resolve any concerns or complaints promptly and fairly
● Ensure you have a clear idea of what your involves
● Reimburse any out of pocket travel expenses
Some of the benefits to you
● Make new friends and feel connected
● Build your confidence and improve your wellbeing
● Enhance your CV and gain written references for prospective employers
● Help change lives and support your local community
● Join a team that celebrates diversity and individual differences
Additional information about volunteering
In addition to the specific duties and responsibilities outlined in this profile, all Sue Ryder volunteers should be aware of their specific responsibilities:
● Demonstrating a commitment to undergoing relevant checks, ongoing training and following all Sue Ryder policies and procedures.
● Adhering to all health and safety and fire regulations and to cooperate with the Charity in maintaining good standards of health and safety.
● Promoting a positive attitude towards diversity and inclusion within the Charity.
● Demonstrating a commitment to Sue Ryder’s aims, objectives, core values and behaviours.
● All volunteers are expected to understand their duties and responsibilities relating to data protection. They should familiarise themselves with the Sue Ryder Data Protection policy and complete any related training requested of them
To apply, please click on the Apply Now button.
Salary: Unpaid
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