CUSTOMER SERVICE COORDINATOR advertised by GlosJobs.co.uk

Job Details

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i2i Recruitment Consultancy

Contact Information:
i2i Recruitment Consultancy
3 Leckhampton Road
Cheltenham
Gloucestershire
GL53 0AX

Tel: 01242 771021

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CUSTOMER SERVICE COORDINATOR - gms

Gloucester

CUSTOMER SERVICE COORDINATOR
OUTSKIRTS OF GLOUCESTER, FREE PARING EASY ACCESS VIA BUS ROUTES
UP TO 26K (Depending on experience)


My client is a rapidly expanding organisation who have seen a period of great success. They are now looking to grow the team and are seeking a Customer Coordinator. This is a very varied role, and you will be joining a dynamic, fun, and flexible company.
My client is authorised and regulated by the Financial Conduct Authority, which means that ethical standards of integrity, responsible lending and always treating customers fairly is at the core of what we do.


The Role
• The Customer Coordinator is responsible for the customer lifecycle, ensuring this is as professional, streamlined, and efficient as it can be.
• The Customer Coordinator is the first point of contact for customers and will need to deal with inbound and outbound queries via telephone and email, in a prompt and efficient manner.
• You will run through application processes in an accurate and timely manner always paying good attention to detail.
• Other administrative tasks surrounding application / affordability / consumer details


What You’ll Need
• Experience of taking ownership of the customer experience and have a passion for delivering excellent service.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• A positive and resilient attitude.
• Must enjoy telephone work with an excellent telephone manner.
• Willingness to-go-the-extra-mile when needed.


The Benefits
• 22 days holiday plus bank holidays
• Annual bonus based on individual and company performance
• Pension
• Permanent Life Assurance
• Flexible work location
• Free onsite parking
• My client encourages a culture that is entrepreneurial, dynamic, and exciting.
• Part time hours available


For immediate consideration, please send your CV to GEORGIE at i2i Recruitment today.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

Salary: Up to £26,000

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