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Gloucestershire VCS Alliance

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Gloucestershire VCS Alliance

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Admin Officer

Sanger House, Brockworth with some home working days

Reports to: Engagement and Partnership Lead

Line Management: None

Budget Accountability: None

Place of work: Sanger House, Brockworth with some home working days

The VCS Alliance provides an independent voice for the voluntary and community sector (VCSE) in Gloucestershire. We work to support a vibrant and productive VCSE, we do this through providing timely and useful information, developing partnerships and by supporting advocacy & representation. A key part of this role is to support the VCS Alliance Team to continue to do this crucial work. As part of our development we want to support better connection between the VCSE and the newly formed Integrated Care System (ICS). Part of this role will be to coordinate and provide secretariat support to the VCSE so they can effectively engage with various boards and forums.

Role Overview

The primary function of this role is to support the VCS Alliance to implement its model of accountable representation throughout the newly formed Integrated Care System (ICS). We are establishing a set of reference groups to help VCSE Leaders represent the sector throughout the ICS – this will require coordination, minute taking, establishing and maintaining file systems and generally supporting the structure to work.

Another part of this post is to support the work of the VCS Alliance and its staff team. The holder of this post will have day-to-day responsibilities for the general administration of the organisation, be the first point of contact for members and be the key point of contact for a variety of internal and external projects. This will include updating and maintaining mailing lists, creating and distributing communications including our funding bulletin and generally supporting the team deliver on its various projects.

The successful candidate will show a high degree of organisation, integrity and flexibility to support other team members, ensure the smooth running of the organisation, and in general be an ambassador for the VCS Alliance.

Key Responsibilities and General Duties

  • Provide secretariat support for meetings, including organising dates, minute taking, working with project officers to fix agendas, writing up actions and distributing meeting papers
  • Update databases and mailing lists
  • Follow all organisational policies and procedures, and assist in ensuring that these are applied consistently across the organisation
  • Support the development and organisation of VCS Alliance events (seminars, conferences, forums and ad hoc engagement activities)
  • Produce monitoring reports for the staff team and board
  • Produce funding bulletins, newsletters regarding VCSE engagement with the ICS and other communications where appropriate using Mailchimp
  • Field company phone calls and emails and distribute to the staff team
  • Recording staff holidays and sickness
  • Maintain organisational file system and update as appropriate
  • Write material for and update the website
  • Admin support for VCSE elections to representative roles

Required Knowledge, Skills and Experience



A minimum of 3 years’ experience of office administration; RSA1, CLAIT, NVQ2 Business Administration/Customer Care or equivalent


Enthusiasm and commitment to the Voluntary and Community Sector
Experience of working in, or in support of, local or other statutory authorities
Ability to design engaging high-quality external communications
A-C GCSE in Maths and English
Excellent customer care skills
Highly organised
Ability to work with minimum supervision and manage own time
Willing to learn new things
Detailed understanding of General Data Protection Regulations
Excellent verbal and written presentation skills
Excellent ICT Skills: Microsoft Office, Windows, Word, Excel, PowerPoint, e-mail, internet, database management. And other email marketing tools
High degree of confidentiality when handling sensitive information

Please click on Apply Now and email your CV and a covering letter.

Closing date for applications: Friday 26th August

Salary: £23,000 per year

Hours Per Week: Full-time - 37 Hours per week

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