PATIENT SERVICES ADMINISTRATOR advertised by GlosJobs.co.uk

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Locking Hill Surgery

Contact Information:
Locking Hill Surgery
Locking Hill
Stroud
Gloucestershire
GL5 1UY

Tel: 01453 764222

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PATIENT SERVICES ADMINISTRATOR

Stroud

37.5 HOURS A WEEK

Locking Hill Surgery is a busy GP practice in Stroud. In Autumn 2022 we will be moving to a larger premise in Stroud town centre.

We are looking for an enthusiastic, motivated patient services administrator to join our established patient care team working alongside the clinical team in supporting the healthcare of our patients.

This interesting & demanding role will be assisting in our busy reception office.

Your role will be varied. You will be required to:

  • Care navigate patient requests received online through eConsult, and by telephone, signposting them to the most appropriate healthcare professional
  • Book and amend appointments
  • Answer and resolve patient queries in person, by telephone and by email
  • Assist with patient administration, filing, scanning and registrations

The successful candidate will have:

  • Excellent communication skills
  • Good computer and IT skills
  • A desire to offer outstanding customer service
  • Good organisational skills with the ability to respond quickly to changing priorities
  • Flexibility to work as part of a rota to cover surgery opening hours
  • The ability to use your own judgement and be flexible and resourceful
  • The ability to work well as part of a team

For further information please contact Mandy Clift – Operations Manager using the number in the contact details or email by clicking on the Apply Now Button

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