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Gloucestershire Hospitals NHS Foundation Trust

Contact Information:
Gloucestershire Hospitals NHS Foundation Trust
1, College Lawn
GL53 7AG

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Business Administration Apprenticeship - C9318-24-0882


Job summary

We are a friendly and supportive team of administrators working in the very busy Oncology Department in Gloucestershire Hospitals NHS Foundation Trust.

As an apprentice, you will be an integral part of the team, working alongside administrators and clinicians on a daily basis and supporting them to provide an excellent level of care to our patients.

This interesting and varied role will help you gain a variety of skills, undertaking various administrative tasks across the department; including clinic preparation in readiness for outpatient clinics and audio typing /voice recognition processes for the production of clinic letters to various clinicians and patients.

Main duties of the job

The main duties include:

Taking / making telephone calls which will include dialogue with hospital colleagues and patients

Accurate message taking and delivery to relevant personnel

Prepping of on-line patient records

Collecting/ordering and prepping of patient case-notes as required

Producing clinic lists for clinicians

Scanning of documents and on-line filing

Processing incoming and outgoing correspondence

Training in reception desk duties

Audio typing of dictated letters and processing of actions within dictations

Processing of voice recognition dictated clinic letters and actions

Taking minutes of meetings and distributing accordingly

Archiving of health records and documents

Registration of new patients

Data input tasks such as Day-Cases and Helpline activity

Daily use of the in-house computer programmes; eg Trak and Infoflex

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas

Date posted

09 July 2024

Pay scheme



£12,514.32 a year per annum




18 months

Working pattern


Reference number


Job locations

Oncology Centre CGH

Sandford Road


GL53 7AN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.

Closing date for applications: 23-07-2024

Salary: £12,514.32

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