Business Analyst / Project Co-ordinator advertised by GlosJobs.co.uk

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JUST GO Holidays

Contact Information:
JUST GO Holidays
1st Floor
111 High Street
Cheltenham
Gloucestershire
GL50 1DW

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Business Analyst / Project Co-ordinator

Cheltenham

Competitive salary
No Agents please

The JG Travel Group is one of the UK’s leading tour operators of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks, Sporting, Family and Tribute breaks, and European holidays, including Cruises, through a number of distinct brands. 

We are looking for an experienced and highly organisedBusiness Analyst / Project Co-ordinator to work across the business to ensure cross-functional projects are coordinated and managed in a consistent way, ensuring operational efficiency and optimisation. Previous experience in business analysis or project coordination, the main duties for this exciting new role will include the following:

• To project manage any development work/ optimisation of business processes from initial analysis stage through to completion and evaluation.
• To coordinate all cross functional projects and activities, ensuring completion to timescales and budget.
• To work closely with all areas of the business to fully understand requirements of any potential IT development or reporting requests, including impact on other systems/ reporting/ infrastructure and/or processes.
• To introduce consistent project management methodology and control processes throughout the business.
• To liaise between the business’ areas and the IT Manager, to ensure timely and accurate delivery of IT development work or reporting requests.
• Working closely with the IT Manager, monitor work to ensure IT support helpdesk tickets are resolved to the satisfaction of users throughout the business.
• Actively review opportunities to improve efficiency, reduce cost, or improve service and delivery through regularly reviewed internal systems and processes.
• To coordinate any external systems development work internally, ensuring scope, timelines, updates, actions etc. are in place.
• Ensure documentation for all systems and processes is up-to-date and accurate at all times.
• Ensure documentation and contracts are stored centrally, and appropriate and timely review mechanisms are in place.
• Ensure an effective, up-to-date, robust Disaster Recovery plan in respect of systems, telecoms and infrastructure is in place
• Maintain effective relationships with all areas of the business.

An excellent and strong communicator is essential for this role with the ability to manage stakeholders at a variety of levels. We are looking for someone with a “can do” attitude who is highly organised with a good level of Excel and/or project planning tools. Strong project coordination and analytical skills, with a high attention to detail along with a commercial approach to understanding business processes, this is a really exciting role for someone who enjoys using their initiative to get things done.

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application to Helen Moylan, HR Director by clicking on the Apply Now button without delay!

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