Fundraising Assistant advertised by

Job Details

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Contact Information:
16 Royal Crescent
GL50 3DA

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Queries: If you have a query regarding the recruitment process, require additional information, or would like to arrange an informal discussion about this role, please contact Johanna Waltho, HR Manager on or

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Fundraising Assistant


LOCATION: Cheltenham office with hybrid home working, approx. 50/50


DURATION: Permanent

We are seeking an enthusiastic and well organised fundraising assistant to support our growing fundraising team.

This role offers an ideal entry into charity fundraising, where you will gain experience supporting our team across a wide range of fundraising practices, from challenge events to campaigns. 

If you are keen to work for a national charity in an administrative role, have excellent attention to detail and enjoy working within a fast-paced team, this could be the job for you! 


WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

Purpose of the role:

The Fundraising Assistant will be vital to the success of the entire team, supporting many day-to-day tasks which enable successful and enjoyable fundraising activities for thousands of people across the UK.

This role will initially focus on supporting the Challenge and Supporter Engagement teams’ activity, expanding to the wider fundraising team once established and confident with the organisation’s administrative practices. 

You will be able to:

  • Provide day-to-day administrative support to the fundraising team
  • Support Challenge Events Team to manage a varied range of tasks – this is likely to change in line with the schedule of fundraising events throughout the year
  • Act as a first point of contact for all fundraising enquiries, responding in a professional, friendly and timely manner.
  • Ensure that supporter records and income are accurately recorded on The Raisers Edge Database and that all donors receive the information they require in an appropriate, friendly and timely manner.
  • Create and maintain efficient processes for managing donor information and income.
  • Work with colleagues across the organisation to deliver a positive and effective supporter experience of WellChild.
  • Support the delivery of fundraising campaigns e.g. direct mail, telephone and online.
  • Inspire supporters to feel engaged and valued from the moment they get in touch
  • Demonstrate excellent attention to detail and a logical approach to tasks
  • Use your own initiative to support the business needs

You will have:

  • A desire to get involved with charity fundraising! 
  • A friendly approach to encourage and enable our supporters to fundraise as much as possible for WellChild
  • Great communication and organisational skills
  • An enthusiasm to learn and collaborate with others
  • A good understanding of Microsoft Office and handling data

What we can offer:

  • Salary circa £19,500
  • 23 days holiday on appointment rising to 27 days plus 8 bank holidays
  • Stakeholder Pension Scheme from appointment
  • Employee Assistance Programme
  • Cycle to work scheme
  • TOIL for out of hours work

This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/office working policy.

There will be occasional travel to meetings and events required that fall outside of normal working hours.

Whilst the requirement for this role is fulltime at 35 hours per week we would be willing to look at possible part time/job share arrangements should suitable applicants apply, and the business and role requirements are met for the charity.

Equal Opportunities:
WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.

Safer Recruitment:
Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.

How to Apply:
Application forms can be found on the Apply Now button.
Completed application forms should be sent to Applications can also be posted to HR Team, WellChild, 16 Royal Crescent, Cheltenham, GL50 3DA.

Use of Curriculum Vitae (CVs)
Our policy is to recruit our employees on the basis of their suitability for the work to be done. An application form allows us to compare individuals based on like for like information and as such we do not accept a CV unless accompanied by a fully completed application form.

Recruitment Timetable
Application deadline: 6th June 2022
Interview date: TBC
Interview location: Cheltenham

See details to the right hand side of the GlosJobs Advert

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Salary: £19,500

Hours Per Week: Full Time (35 hours per week, open to flexible working requests)

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