Customer Relations Executive advertised by GlosJobs.co.uk

Job Details

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Eurolink Connect Ltd

Contact Information:
Eurolink Connect Ltd
21 High Street
Stonehouse
Gloucestershire
GL10 2NJ

Tel: 01453 700800

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Customer Relations Executive

Stonehouse

We are looking for a passionate professional who enjoys building customer relationships to join our energised and supportive team based in Stonehouse.

Eurolink are an IT and Telecoms provider based in Stonehouse High Street delivering solutions for our customers so they can achieve their business goals. 

The Role

You will be the first point of contact for customers and will keep in regular contact with them to ensure that as a business we are providing them with the right products for their needs.  Other tasks include:

  • Deal with the administration, focusing on sales and proposals
  • Build and maintain relationships with customers, including re-signs, renewals, and new business
  • Work with other members of the business to recognise and address new business opportunities for existing and new clients
  • Keep account development plans and customer profiling documents up to date
  • Report to the management team on any improvements, change requirements and innovation you believe will improve the quality management system
  • Initiate and attend customer meetings with decision makers and present customer proposals and quotations (virtually or in person as appropriate)

The Person

As well as having passion and integrity you will need to be:

  • Experience in a customer facing role
  • Self-starter and skilled negotiator
  • Social media savvy
  • Excellent interpersonal and communications skills
  • Ability to deliver formal presentations
  • Confident on the telephone and online Teams/Zoom
  • Commercially minded with good business acumen
  • An interest in technology

The Benefits

  • Substantial training and support
  • Free parking
  • Celebration days
  • Social events
  • 22-day holidays + Bank Holidays + loyalty holidays
  • Uncapped commission
  • Flexible working (following completion of probation)
  • Salary - £24,000-£26,000 pa plus commission

Please click on Apply Now and email your CV and covering letter.

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