Customer Service Advisor x3 advertised by GlosJobs.co.uk

Job Details

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Juice Recruitment

Contact Information:
Juice Recruitment
123 The Promenade
Cheltenham
Glos
GL50 1NW

Tel: 01242 210410

Email: claire@juicerecruitment.com

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Customer Service Advisor x3 - CB/CSA/CH

Cheltenham

Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Customer Service Advisor, based in central Cheltenham.

As a Customer Services Adviser, you will develop knowledge of overseas qualifications allowing you to advise individuals regarding the international qualifications recognition and comparison process. You will maintain professional and supportive enquiry services including telephone advice, messaging and live chat. In addition, you will conduct a varied range of administrative tasks.

Duties:

  • Receive inbound calls from customers, assisting them with their enquiries
  • Develop knowledge of overseas qualifications allowing you to advise individuals regarding the international qualifications recognition and comparison process
  • Responding to customers via webchat and emails
  • Accurately update internal systems with new information

Experience/Skills Required:

  • Previous contact centre or customer service experience
  • Educated to A-Level or equivalent
  • Excellent communication skills

This is a fantastic opportunity, if you would like to find out more information, we would love to hear from you.

Salary: £18,000 - £20,000

Hours Per Week: 37.5

To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
 

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