Customer Service Assistant advertised by

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European Schoolbooks Ltd

Contact Information:
European Schoolbooks Ltd
The Runnings
GL51 9PQ

Mobile: 07989 444054

Click here to see all adverts from European Schoolbooks Ltd

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Customer Service Assistant


We have an immediate vacancy in our Customer Services team in Cheltenham.

Our mission as booksellers is to promote European Languages and Literatures, so knowledge of one or more European languages will be an advantage and will make the job much more interesting.

The core task is processing daily orders and inquiries coming to us via our websites, by email or by phone. We use an elderly but efficient custom-built IT system which is updated regularly to respond better to customers' needs.

The essential requirements we are looking for are:

  • A team player;
  • Familiarity with all the usual PC programs: Word, Excel, Adobe Reader etc;
  • Willingness to learn, and in due course help us to improve, our sales management system (manpac);
  • Good English, a customer-friendly manner and and a generally positive outlook.
  • Apart from the core task, we are always looking for other skills and experience that can benefit our mission and make the job more interesting.

Our working week is 37.5 hours excluding lunch hours, worked Monday-Friday 08:30-17:00.

Please click on Apply Now and email your CV and covering letter or call Frank Preiss on the mobile number in the contact details.

All serious applications will be acknowledged.

Salary: £21,000 per year

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