Customer Service Representative advertised by GlosJobs.co.uk

Job Details

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i2i Recruitment Consultancy

Contact Information:
i2i Recruitment Consultancy
2 Rockfield Business Park
Old Station Drive
Leckhampton
Cheltenham
Gloucestershire
GL53 0AN

Tel: 01242771021

Click here to see all adverts from i2i Recruitment Consultancy

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This job has now expired. Please do not apply for this position.

Customer Service Representative - RLS

Gloucester

Customer Service Representative
£19,460 up to £21,700 with their fantastic progression scheme
Full time, permanent
Gloucester
Various opportunities available – become part of a growing team


My client is looking to recruit for customer service representatives to join their successful, growing company. You will work within a dynamic team, supporting their customers in a timely manner. You will be able to understand the customers needs and offer the best support. The ideal candidate will be looking for a career that offers growth within an exciting new opportunity and be passionate about delivering great customer service


The role

• Dealing with inbound customer calls, understanding the customer’s needs, and providing solutions to that are best suited to their requirements
• You will ensure the smooth running of the business, answering calls in a timely and professional manner
• Offer exceptional customer service throughout everything you do
• Process correspondence and ensure all workflow activity is completed effectively

Essential criteria

• Previous experience in customer service required from any sector, to include retail, hospitality or commercial industry
• Engaging personal communication style
• Can build positive relationships with all customers
• Work effectively and in an organised manner both independently and as part of a team
• Ability to listen to the requirements of clients and identify and match their needs
• Have a positive, enthusiastic and proactive approach

Benefits

• 26 days holiday plus bank holidays
• Full training provided
• Opportunities for progression and growth within the company
• Pension and further comprehensive benefits


Please contact Rebecca at i2i Recruitment for IMMEDIATE consideration!

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

Salary: £19,460 with a fantastic progression scheme

Hours Per Week: Full Time

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