Customer Service Consultant advertised by GlosJobs.co.uk

Job Details

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i2i Recruitment Consultancy

Contact Information:
i2i Recruitment Consultancy
3 Leckhampton Road
Cheltenham
Gloucestershire
GL53 0AX

Tel: 01242 771021

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Customer Service Consultant - JS

Stroud

Customer Service Consultant

Stroud – Hybrid working available

£19,000 - £23,000 (Depending on experience) + substantial annual bonus


• Do you have a passion for the environment and all things green?
• Do you enjoy customer service and going the extra mile for customers?
• Do you like the sound of multiple bonus’ and rewards for all your hard work?


The Role:


• Provide a tailored and educated customer service to our customers via all communication methods
• Proactive and positive approach
• To ensure customer accounts are correct and all requests are completed accurately and first time to enable precise billing for customers
• Educate, coach and influence customers on best practice for domestic energy use
• Talk positively and passionately about the company’s products & services


About You:


• Ability to build and maintain relationships
• Ambition and desire to thrive in a busy and competitive environment
• Good computer literacy, including Microsoft word and Excel
• Excellent listening skills
• Excellent time management with ability to prioritise workloads
• Numeracy and problem-solving skills
• Excellent attention to detail and ability to multi-task


Benefits


• Substantial annual bonus
• Regular prize draws for staff
• Discounted energy bills
• Lift sharing & on-site parking
• 25 days annual leave + bank holidays

 

Please contact Jayce at i2i Recruitment for IMMEDIATE consideration!

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

Salary: £19,000 - £23,000

Hours Per Week: 36.5

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