Eastern European Customer Service Administrator advertised by GlosJobs.co.uk

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RE Resource Group

Contact Information:
RE Resource Group
Manor Park Place
Rutherford Way
Cheltenham
Gloucestershire
GL51 9TU

Tel: 01242 505400

Email: SadieK.7269C26D7.0@applythis.net

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Eastern European Customer Service Administrator - SKIOE

Cheltenham

Customer Service Administrator - Eastern European Language
-Cheltenham
-8.30am-5pm, Monday-Friday
-£22,000 plus benefits

This is a great opportunity for a bilingual graduate with customer service or administration experience to work within an international organisation.
This is a varied role with the opportunity for you to become a specialist within your area whilst working in a friendly and dynamic office. You will provide key administrative support, answer queries received from around the world in writing and over the telephone, and complete initial checks on new applications. This is an excellent opportunity to join a highly regarded organisation with multiple career progression opportunities and the possibility of international travel.

Responsibilities:

-Processing customer enquiries providing excellent service

-Log enquiries in a records database

-Ensure payments from customers are logged and sent for processing

-Process and respond to enquiries within expected timeframes

-Provide general administrative support

-Develop strong working knowledge of your specialist area

-Occasional opportunities to represent the company at external events

The ideal applicant will have:

-A Bachelor, Postgraduate, or Masters degree

-Fluent verbal and written language skills in English and eastern european language

-Meticulous attention to detail and ability to organise time effectively

-Excellent team working skills
-Excellent customer service skills
-Experience of working in a busy office based environment is advantageous
-Flexible and adaptable with a positive attitude
-Professional, courteous

-Ability to thrive and remain calm, polite and patient under pressure

If this role sounds of interest to you, apply today to Sadie@ RE Recruitment.
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Salary: £22k per year

To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
 

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