German Customer Service Advisor advertised by

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Juice Recruitment

Contact Information:
Juice Recruitment
123 The Promenade
GL50 1NW

Tel: 01242 210410


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German Customer Service Advisor - CB-GCS/GL


Job description
Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a German & French Customer Service Advisor, based in Gloucester.

This is an amazing opportunity to join our friendly and rapidly growing client, offering a fast paced working environment.


- Responsible for generating and processing new sales in the department via telephone or email
- Responsible for the completion of online orders following internal processes
- Dealing with customer sale and existing enquiries
- Capture customer feedback about our product
- Liaise with our courier partners to ensure successful delivery of our goods
- Respond to product related questions from customers
- Protecting customer information, including sensitive financial information, in accordance with company policy

Key Skills and Experience:

- Fluent in German and French
- Previous experience in call centre/ customer service environment
- Excellent written and verbal communication - in both German and English
- IT literate, specifically Microsoft Outlook and awareness of full MS Office suite, with good numeracy skills
- Able to maintain a positive and enthusiastic attitude even when under pressure
- Ability to manage multiple tasks
- Able to adapt and deal with changing demands
- Ability to identify what the customer wants by actively listening for key words
- Provide constructive feedback to peers when needed both good and negative

Working hours: You would be required to work 12 hours, 3 days on, 3 days off, 4 days on, 4 days off. The operating hours would be from 8am to 8pm and would require you to work every over weekend. This means you would only be working 14 days out of 28!!!

In return my client offers a fantastic benefits package, a contemporary working environment and the opportunity to grow and develop.

If you are interested in this position, we would love to hear from you today!

Salary: £23,000

Hours Per Week: 37.5

To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.

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