Patient Care Navigation Assistant advertised by

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Mythe Medical Practice

Contact Information:
Mythe Medical Practice
1st Floor
The Devereux Centre
Barton Road
GL20 5GJ

Tel: 01684 293278

Click here to see all adverts from Mythe Medical Practice

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This job has now expired. Please do not apply for this position.

Patient Care Navigation Assistant


Due to an internal promotion we now have a vacancy for a Patient Care Navigation Assistant to join our busy Team at Mythe Medical Practice, Tewkesbury

The successful applicant will be responsible for liaising with patients on the telephone, answering queries, accurate booking of appointments and general administration.  You will be working from our large open plan Administration Room with occasional Reception work. 

Our ideal candidate will

• enjoy working as part of a team – we have a very strong ethos of team working at all levels
• be able to display empathy towards patients – a caring and helpful manner is essential
• be computer literate – we are constantly moving forward with digital innovations
• have a pleasant and clear telephone manner – you are the first port of call to the Practice
• be able to work under own initiative – this is important in a busy working environment
• be able to stay calm under pressure – and a sense of humour helps!
• beflexible to cover colleague holidays and sick leave– all part of supporting the Team.

Previous experience in a similar setting would be desirable but not essential as full training will be given - we will be looking for the above qualities.

We have provided a safe working environment for all staff during the COVID-19 Pandemic.

Hours: 20 hours a week :

Monday 08.00-13.00
Tuesday 13:30-18:30
Wednesday DAY OFF
Thursday 08.00-13.00
Friday 08.00-13.00

Please note that we will not be considering applicants that have either been unsuccessful in reaching a shortlist or being offered a position for similar posts advertised with the Practice previously.

We reserve the right to close this advertisement early if the desired number ofapplications are received.

Reply with CV to the Practice Manager, Mythe Medical Practice, using the address in the contact details or email by clicking on the Apply Now button.

Salary: £9.00 per hour plus NHS Pension Scheme (negotiable if previous experience)

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