Temporary Insurance Consultant advertised by GlosJobs.co.uk

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Endsleigh

Contact Information:
Resourcing Team
Endsleigh
Shurdington Road
Cheltenham
Gloucestershire
GL51 4UE

Tel: 01242 866900

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Temporary Insurance Consultant

Cheltenham

Temporary Insurance Consultant
Start date 20 July 2020 through to mid October


The Team

Here at Endsleigh, we’re really proud of our expert reputation and friendly, team-based culture, having picked up a gold award at the UK National Contact Centre Awards and winning Best Student Insurance Provider(for the third year in a row)at the Insurance Choice Awards in 2019.

Our Customer Operations are looking for talented and enthusiastic Insurance Consultants to join our busy teamand support our annual Fresher’s activity over the next coming months.

If you’re a genuine people person with a confident telephone manner and a passion for sales through delivering great customer service, we would really love to meet you.

The Role

If you enjoy the buzz of a fast-paced, target-driven environment, and thrive on delivering exceptional sales and customer service, our Insurance Consultant role is for you!

When you join us as an Insurance Consultant, we’ll provide you with the fulltraining and support needed to become an expert across our range of products.

You’ll spend your time speaking to customers on the phone or via Web Chat, assessing their needs and using your trusted expertise to convert inbound sales opportunities.

We are looking for full time Insurance Consultants who will work a 37.5 hour week (plus opportunity to work overtime) Monday-Friday, on a shift pattern basis.

Our opening hours are Monday to Friday 8am to 6pm.

Due to fluctuations in customer calls during this period the hours you work will be an average of 37.5 per week, some weeks you may work less hours and other weeks you may be required to work slightly more. You will however be required to work for 2 full-time weeks upon joining to undertake training.
We’re initially recruiting for these roles on a temporary basis. 

The hourly rate for the temporary assignment is £8.72.

The Person

We want to deliver exceptional service and ensure our customers feel valued when they contact Endsleigh. We’re therefore looking for enthusiastic, confident and engaging individuals who enjoy talking to people and building rapport.

You don’t need any advanced sales experience or insurance knowledge, as we offer a comprehensive training scheme that will teach you everything you need to know. You will however be comfortable with answering in-bound calls, and working in a sales based environment, towards structured targets.We also require candidates to have a strong level of literacy skills in order to ensure clear communication with customers over Web Chat.

You’ll need to be educated to GCSE standard or equivalent, with at least 5 GCSE’s at A – C grade (or equivalent on the new grading system), this must include at least a C in both English and Maths.

A successful candidate will be committed, resilient and motivated by personal achievement. We have a fantastic, friendly and team-based culture in our Operations, so we need real team players who love working with others.

Next Steps

If you are interested in applying, please complete an application form and send this along with your CV by clicking on Apply Now.

Visit our Glassdoor page to find out more about what makes us a 4.2 rating employer!

All interviews will be held virtually with new starters joining 20th July 2020. All new starters will need to be available to attend 2 weeks of full time training from 20 July 2020.

Salary: 8.72 per hour

Hours Per Week: 37.5

Apply Now

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