Technical Service Manager advertised by

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Taylor Made Recruitment

Contact Information:
Taylor Made Recruitment
Corinium House
Barnwood Point
Corinium Avenue

Tel: 01452 260 749

Click here to see all adverts from Taylor Made Recruitment

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Technical Service Manager - JO0000001689


TECHNICAL SERVICE MANAGER C£35k – Tewkesbury / Worcester

Working for a company that has been busy and surpassed its own expectations during the turbulent times we have all experienced, can mean that new opportunities arise…. and that is exactly what has happened within this newly created role at our Clients Head Office based on the outskirts of Tewkesbury.  

The role will be to support and guide the Team with all product service issues, map out and improve processes and coach and mentor the team to be the best they can be.  This Client is extremely customer centric thus it is essential that this department works in an organised, fast pace ensuring that the customer receives the attention they require.. This could be ensuring that the team are dealing with a faulty part is replaced, an Engineer is required on site, or dealing with a warranty issue with regards to their product offering.  They do not operate within a large call centre environment, in fact quite the opposite you will be based within a small team where every day you face a new challenge or obstacle, but this is what you love as the role is definitely varied.

We are definitely needing a “hands on” Manager for this role as you will want to lead by example and really be part of the team, not just talking the talk but doing the doo too!
Previous management experience is essential for this role as is the need to have run a technical product / service department

Monday to Friday 40 hour week.  Due to the nature of this role this is an office based role.

To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, please ensure that your CV contains all relevant information about yourself in relation to the specific role advertised. This is important as in the present economic climate, we are receiving huge amounts of applications and thus it will help your application if your CV and covering letter state all relevant information clearly.  Due to this unprecedented increase in applications, we are unfortunately unable to respond to each application personally (which would normally be our preferred method of communication). Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application for this role has been unsuccessful, we will, however, keep your details for any future opportunities that we may deem you suitable for.

As a Recruitment Consultancy you will be required to attend a “virtual meeting” with ourselves or attend a face to face meeting at our offices in Barnwood (social distancing measures adhered to) prior to your details being submitted to our Clients. Taylor Made Recruitment Services are an equal opportunities employer and encourage applications from all areas of society.

Salary: 35000

Hours Per Week: 40

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