Job Details

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Contact Information:
Severn House
Unit 5, Newton Trading Estate
Green Lane
GL20 8HD

Tel: 01684 278170

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This job has now expired. Please do not apply for this position.



HETAS have an exciting opportunity for an experiencedManager to oversee all aspects of a new contract. Based at our offices in Tewkesbury on a full-time basis, you will be joining our team at a time of change and growth, with plenty of opportunity to showcase your contract management skills and develop your career potential. The successful candidate will be confident in liaising with the client provider, alongside other regulatory bodies and a range of stakeholders, so a confident approach with an ability to collaborate and achieve results is key to this position.

Main duties

• To understand the wider strategic intention of the contract and the development going forward relative to fuel quality, government policy changes and relationships to other business contracts.
• To ensure compliance is maintained in the administration of the scheme according to contract.
• Provide focused scheme monitoring and periodic reporting to KPI’s with insights into trends/ forecasts from the contract data.
• Attend and manage all contracts meetings and matters arising
• Consult with and update internal and external stakeholders on major issues/developments
• Contribute to business planning and budgeting, and regularly review performance against company targets
• To oversee the development of the existing team and identify new resource requirements
• To directly manage reports whose works relates in a majority to the processes and support of Woodsure schemes
• To be a point of escalation and resolution for problematic and/or high priority contract queries, including personal intervention in calls/correspondence where appropriate
• To set and ensure delivery of performance targets and standards of service by regular meetings with Head of Operations and widerContract Support team. 
• Support the overall conduct of the business as member of the management team and an ambassador for the HETAS and Woodsure brands

Person Specification

• Project / Contract management skills and experience in a similar role
• A qualification in Project Management is desirable or equivalent experience
• A professional approach and an ability to maintain this when working under pressure
• Able to develop a working knowledge of the Company’s operating systems and procedures
• A knowledge and understanding of computer-based systems, particularly MS Office
• Auditing or certification experience preferable
• Ability to build successful relationships with a wide variety of people
• Ability to promote and sell HETAS/Woodsure schemes to a variety of audiences
• Presentation and training skills

If you are interested in applying for this position, please click on the Apply Now button to send a CV and covering letter with your salary expectations to the Human Resources Manager.

HETAS and Woodsure support cleaner and safer choices for the use of biomass and other solid fuels, appliances, and associated technologies.

Closing date for applications: Tuesday 10 November 2021


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