Food & Beverage Manager advertised by GlosJobs.co.uk

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Adam Henson’s Cotswold Farm Park

Contact Information:
Adam Henson’s Cotswold Farm Park
Guiting Power
nr. Cheltenham
Gloucestershire
GL54 5UG

Tel: 01451 850 307

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Food & Beverage Manager

Cheltenham

Reports to: Head of Operations

Manages: Kitchen and Front of House food service teams. 6 x full time and up to 30 seasonal team members (including a core team of 10 working 9-11 months/year)

Location: Rural, outside Cheltenham, Gloucestershire. GL54 5FL

About us

Further to significant recent investment in the site and the sustained growth and development of
our diverse business, a unique opportunity has arisen for an experienced Food and Beverage
Manager to take the lead overseeing all aspects of our catering and hospitality offerings at Cotswold
Farm Park.

Cotswold Farm Park has been operating for 50 years and is one of the UK’s leading rural attractions.

The Farm Park comprises:

• Year-round farm-based visitor attraction, including farm animals, indoor and outdoor play,
and seasonal events and activities.
• A range of accommodation types, including lodges, glamping, pods, touring and camping.
• Food and Beverage – daytime and evening, including a bar and restaurant.
• Retail – offering a range of high-quality gifts, toys, food, and beverage.
• Marketing and Maintenance support teams.

Cotswold Farm Park is on an exciting journey from a seasonal ‘day out’ to a larger scale visitor
attraction with extensive accommodation. This would be an excellent point in time for an
experienced Food and Beverage Manager to join our management team and help deliver the
strategic plan.

About the Role

The Food & Beverage Manager is responsible for the effective and efficient running of the food and
beverage teams, with direct responsibility for all outlets and activities within the department. As an
enterprise manager, this person must ensure financial targets are achieved whilst maintaining the
highest of standards to ensure guest expectation is consistently exceeded. The current financial
performance of the Food and Beverage enterprise is in excess of £1M turnover, with ambitions to
grow this to £2M within a 5-year period.

The Successful Candidate will be:

A truly ambitious individual who is motivated by decision making, responsibility and creative
freedom to develop their ideas alongside a company’s objectives and is hungry to lead a successful
team. We are searching for someone that has a wealth of experience in establishing operational
systems and knowledge of creating multiple menus over a varying number of outlets and events.

Skilled in outlet and menu design alongside experience in implementing operational procedures and
maintaining excellent food service standards. We would like to accelerate our journey towards
presenting a locally sourced or seasonal menu that fits within our food policy framework, which can
be produced at high quality and high volume. Some experience in this area would be advantageous.

Key Responsibilities

We expect all candidates to be able to demonstrate skills and experience in the following areas:

Operational Delivery

• The overall running of the F&B department to ensure the offer reflects the company’s
objectives within the budgeted framework.
• To ensure that the offer stays relevant, competitive, and attractive.
• Continued development of satellite and pop-up units in the park to provide high quality and
high-volume service, in an attractive and comfortable environment.
• Inspiration and design of the menus in the various outlets across site, working toward a
locally sourced high-quality, high-volume offer. As a visitor attraction with accommodation,
these menus must cover breakfast, lunch, café and an evening service for campers and local
guests, an in-park daytime offer and flexibility to upscale to cater for one-off events.
• Continued assessment of integrating technology. Research and propose where appropriate –
for example the development of a table ordering system via phone apps or by ordering
screens.
• To maintain 5-star customer service levels and respond directly to specific customer
complaints and queries when required.

Team Leadership and Development

• Line and performance management of the Head Chef, the Front of House Manager and the
Supervisor team. In the future, the successful applicant will be encouraged to develop their
own team structure and organise line management as appropriate.
• Recruit and train all necessary seasonal staff.
• Coach and mentor your team to develop their skills, experience and role responsibilities.
• Maintain our 5-star food hygiene certification, with continuous development and
improvement of our team’s food safety training and procedures. Currently the Safer Food
Better Business processes are followed, we are looking to review this and consider a HACCP
management plan as part of our growth strategy.
• Work closely with the marketing team to ensure that content and promotional material is
provided in line with the marketing calendar to effectively drive sales and maximise all
revenue opportunities.
• Work alongside the wider management team, to ensure that F&B offers are well
communicated across the park, that they are communicated via our online channels and
that they work logistically.
• Work collaboratively with other managers to drive footfall to the rest of the business and
maximise spend opportunities and operational efficiencies within other enterprises.
• Ensure that sufficient training and procedures are in place to ensure that the F&B EPOS
system is maintained with accurate and relevant data, ensuring that front and back of house
requirements are functional (technical support and training is provided for this).
• Meet all statutory and legislative requirements, taking a proactive approach to
implementation. For example, Natasha’s Law, Allergens, calories.

Financial Performance

• You will have strong, financial acumen and will have full responsibility for managing the F&B
budget, ensuring that all opportunities are maximised to hit the daily, weekly, and monthly
KPIs, reporting back to the Head of Operations with proposals and changes.
• Pricing: To review current menu costings and establish areas where improvements can be
made. To source new suppliers when necessary and be responsible for negotiating and
maintaining the cost of both wet and dry goods. Using the team to ensure that goods are
ordered on time and received correctly. To continually review our suppliers and re-negotiate
when required.
• Analyse financial information to make improvements to spend per head, GP, labour
percentage, best sellers, outlet performance, product range and pricing strategies etc.

Job Information:

- Full time, permanent position within the Farm Park management team
- Working hours typically 40-45 hr week including evenings and weekends (operating hours
8am-9pm during peak trading periods) – you will manage your own rota and train your team
to ensure that effective leadership is in place across all trading periods. Our expectation is
that during peak season your working pattern will include at least one evening and one
weekend day per week.
- This is a senior level appointment, and we will be offering a competitive salary for this
position

o To apply, please submit your CV and cover letter online by clicking on Apply Now.

o Cover letter to include:

▪ Your current salary
▪ Your salary expectations for this role
▪ Your current notice period

We will begin interviewing candidates as soon as we have compiled a shortlist, so early applications
are encouraged.

No agencies

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