Customer Success Representative advertised by GlosJobs.co.uk

Job Details

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i2i Recruitment Consultancy

Contact Information:
i2i Recruitment Consultancy
3 Leckhampton Road
Cheltenham
Gloucestershire
GL53 0AX

Tel: 01242 771021

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Customer Success Representative - FF

Cheltenham

Customer Success representative


Remote Working
Cheltenham

£18,500


Want an opportunity to join a market leading organisation offering training, development, and fantastic career prospects?
My client is looking for a vibrant and passionate candidate to join their ever-growing team. After such a successful year my client is looking to recruit for a new position within their team. If you have a passion for putting customers at the heart of everything and providing the highest level of customer service, then please get in touch!


Job Responsibilities


• Deliver the ultimate customer experience to customers by email, social media and live chat, ensuring your approach is tailored to the preferred style of the customer
• Liaise with company suppliers to arrange collections and deliveries
• Obtain customers details and ensure they remain accurate on service records
• Proactively review internal and external feedback left by customers and look to resolve these and provide a positive resolution for the customer
• Perform all tasks with a high degree of accuracy and efficiency


Key Requirements


• Previous customer service experience would be preferred
• Excellent team player
• Good verbal and written communication skills
• Great organisational and time-management skills
• Positive working attitude
• The ability to work unsupervised and deliver quality work across multiple tasks within required deadlines


Key Benefits


• Monday to Friday, 9am – 5pm (opportunity to work flexi-hours)
• Full training provided
• Fun, dynamic and sociable team
• Remote working


Please contact Fran at i2i Recruitment for IMMEDIATE consideration!

If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.

Salary: £18,500

Hours Per Week: 37.5

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