Job Details (Back to Job List)

If you have reason to believe this job is out of date, please let us know.

Customer Service Administrator - TW726

Gloucester Quays

Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team.

You will be responsible for processing customer order enquiries via email and telephone in a professional and efficient manner. Some previous office experience is beneficial however, as long as you hold strong customer service experience our client is happy to provide training.

Responsibilities:
-Administration of customer requests received via email and phone
-Effective monitoring and management of order, service and repair calls
-Communicating with a wide range of internal and external customers providing ETA’s and job progress
-Produce and process quotations for customers for contract renewals
-Prepare and dispatch all new and renewal service contracts in accordance with new contract process
-Provide service contract administration to managers
-Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports
-Liaise with accounts department concerning orders on credit hold

Candidate Attributes:
-Organisational skills to manage time effectively
-Exceptional customer service skills
-Good knowledge of Microsoft Office
-Good communication skills both written and verbal
-Able to demonstrate use of initiative

Hours: Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4pm

Salary: £11.59 per hour

Salary: £11.59 per hour

Hours Per Week: Monday – Thursday 8:30am – 5pm, Friday – 4pm

To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
 

Be the First to Apply for Jobs Like This

Browse All Jobs

Browse More Jobs from the "Customer Service Skills" Category

Newsletter
To sign up up for GlosJobs weekly newsletter, please click here.