Key Account Manager (Fixed Term Contract)

This is a part time role, 30 hours per week.

Your role would be to help clients achieve their strategic objectives by providing excellent relationship management, service & support. Building and maintaining professional customer relationships (Brands Direct and through Agencies), identifying value-based solutions to fit the needs of the business, and to deliver targeted revenue for a portfolio of high value accounts within an assigned segment.

Key accountabilities:

• To achieve a set revenue target (personal and team) by selling a value-based solution to maximise ROI for the customer and maintain long term relationships.

• Managing your individual accounts, sales plans and activities to ensure we are demonstrating true value and customer advocacy whilst working within the customer framework, with a commitment to visit clients once a week.

• Actively develop a deep understanding of the customer decision maker's strategies, priorities and needs, and maximise the opportunity with customers, using unique relational insights to drive, growth and deliver real value partnerships with clients.

• Have a solid understanding of our propositions to prospect and develop client relationships.

• Understanding of competitor products and propositions and stay abreast of industry trends.

• Analyse impact from intelligence on sector & competitor activity and provide feedback to senior management and Product teams.

You can find the full job description in the attached role profile below.

Skills, qualifications, and experience

• Significant experience in Sales, Business Development and Account Management with a strong customer focus and orientation

• Strong understanding of a wide range of customer groups, with a proven ability to establish their mission, business model and workflows

• Detailed relevant market and/or competitor knowledge

• Strong presentation and interpersonal skills with an ability to deliver and communicate at all levels within an organisation

• A specialist knowledge of a range of selling skills, identifying, developing, and articulating a sophisticated proposition

• Proven ability to develop and execute a sales execution plan (account plan, territory plan)

• Significant experience of problem solving, an ability to understand, articulate, structure, and solve client needs

• Detailed knowledge of CRM software and admin systems

• Highly motivated self-starter who can manage their work independently

• A great verbal and written communicator

• Ability to work under pressure and get the best out of people.

Pacakge

Salary – Up to £35,000 (FTE) + Sales Incentive Scheme

• Purpose-driven work in a charity-led organisation connecting people to education and opportunity

• Internal training, mentoring, and access to industry-recognised certifications through our development academies

• Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

• 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

• Everyday wellbeing support through Perkbox, offering discounts and wellness tools

• Onsite facilities including a subsidised gym, café, and free parking at our office

• Inclusive culture supported by employee networks and Mental Health First Aiders

• Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond.

If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via
careers@ucas.ac.uk and one of us will be in touch.

THEY MUST HAVE AN PO NUMBER

How to apply

Please visit our website by clicking on the Apply Now button to see vacancies and to download and complete our application form.