Band 4 Clinical Services Lead Administrator - Bristol

Job summary

The CAMHS Admin team are looking for an enthusiastic and organised administrator who will be based at Barton Hill

You will have a friendly, empathic and non-judgemental approach to your work. You will also be a highly motivated individual, pro-active, creative and flexible in your approach in this role.

You will not only possess excellent secretarial and administrative skills, but also be able to manage your own time and workload, have a strong sense of teamwork, and have excellent communication skills. You should be able to work flexibly and have excellent strategies for managing what can sometimes be a pressured environment.

The postholder will line manage the admin team carrying out supervisions, appraisals and providing support and guidance as well as providing admin support to the Clinical Service Manager and being the central point of contact for general admin queries relating to the team.

You will be reporting to the Business Coordinator who is the Lead Administrator for the Service and will also be expected to work across the service when required such as note taking at various meetings, disciplinary hearings and investigations.

If you feel that you would thrive in this fast-paced environment, enjoy challenging yourself, and are willing to learn and develop, then we can offer you a dynamic and supportive place in which to work.

Main duties of the job

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Iaptus). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be expected to line manage others and will provide support and guidance for matters that are escalated to them by Clinical Services Administrators. The post holder will be expected to work without direct supervision and manage their own workload.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions - manager is available for reference but generally, they will manager their own workload.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

342-CAMHS096-0825

Job locations

Barton Hill

43 Ducie Road

Bristol

BS15 0AX