Business Administration Apprenticeship

Job summary

We are a friendly and supportive team of administrators working in the very busy Oncology Department in Gloucestershire Hospitals NHS Foundation Trust.

As an apprentice, you will be an integral part of the team, working alongside administrators and clinicians on a daily basis and supporting them to provide an excellent level of care to our patients.

This interesting and varied role will help you gain a variety of skills, undertaking various administrative tasks across the department; including clinic preparation in readiness for outpatient clinics and audio typing/voice recognition processes for the production of clinic letters to various clinicians and patients.

Main duties of the job

The main duties include:

Prepping of online patient records

Collecting/ordering and prepping of paper patient case-notes

Producing clinic lists for clinicians

Scanning of documents and online filing

Processing incoming and outgoing correspondence

Taking / making telephone calls which will include dialogue with hospital colleagues and patients

Accurate message taking and delivery to relevant personnel

Audio typing of dictated letters and processing of actions within dictations

Processing of voice recognition dictated clinic letters and actions

Taking minutes of meetings and distributing accordingly

Archiving of health records and documents

Registration of new patients

Basic training in reception desk duties

Daily use of the in-house computer programmes; eg Trak and Infoflex

About us

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas

Details

Date posted

12 June 2026

Pay scheme

Other

Salary

£15,600 a year (pa, pro rata if part-time)

Contract

Apprenticeship

Duration

21 months

Working pattern

Full-time

Reference number

318-26-T0391

Job locations

Oncology Centre CGH

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.