Customer Services Advisor
Cheltenham
Job details
Salary
£12.30
Role type
Term Time Only
Hours of work
14hrs/39weeks
Location
Ullenwood
Location status
Ullenwood
Contract type
Permanent
Interview date
TBC
Closing date
09/12/2025
About the role
As a key member of the customer service team you will play an essential part in maintaining a professional, efficient and friendly reception environment. You will support the smooth running of our operational services while working closely with student trainees, providing on the job training, guidance and high quality customer service.
Main responsibilities include
Meet greet and welcome students and visitors.
Operate switchboard in a timely and professional manner.
Respond to internal and external enquiries efficiently and effectively.
Complete postal services.
Deliver accurate and timely administrative support across the service, maintaining a high standard of professionalism.
Maintain excellent customer service at all times.
Work with colleagues collaboratively, to meet deadlines.
Working hours are term time only, 14hrs per week Tues-Fri 13:30pm-17:00.
To apply please click on the Apply Now button for further details.
Closing Date for Applications: 9th December 2025
Salary: £12.30
Hours Per Week: 14hrs
