Full-time Admin Operations Assistant
Cheltenham
Full-time Admin Operations Assistant
The JG Travel Group is a leading provider of group travel offering exciting and
diverse value for money tours, ranging from short breaks, classic seaside resort
holidays, heritage tours, London theatre breaks / attractions, and European
holidays, including Cruises, through a number of distinct brands. We are an
age-friendly workplace, and our values are at the core of what we do.
Our Company Values:
- We care a lot
- We've got soul
- We make it easy
- We are in this together
We are looking for someone ideally with previous travel administration
experience for this varied and busy role. The main duties include the following:
- Reporting to the Admin Operations Team Manager, working as a team player to help administer all areas of tour delivery, tour loading and stock management
- Create written itineraries from the tour set up sheets for customers, drivers and tour managers.
- Assisting with event and show ticketing and distribution
- Deal with general day to day correspondence from suppliers and any other related administration.
- Finalise operational details with hotels and suppliers, such as arrival/departure times, parking, mealtimes and menus
- Carry out final pre-departure checks
- Assist with administrative tasks in relation to the T4 booking system
- Sending room requests / additional stock requests to hotel suppliers – to maximise on-sale opportunities and minimise waitlists
- As part of the Admin Operations Team assist with various tasks in the department including client documentation, excursion venue bookings and many other associated administrative tasks.
- Produce and distribute customer documentation.
We are looking for an excellent communicator with strong administration skills and great attention to detail. Reliable and enthusiastic, highly organised, able to prioritise their workload in a fast-paced environment and can work to deadlines. Have solid teamwork skills with a strong work ethic and be confident to use their own initiative.
The full-time position includes rota’d weekend cover with time off in the week when covering weekends.
If you feel you have the relevant experience attributes and hunger for this role, please send your CV and letter of application to Helen Moylan/ Chief Customer & People Officer by clicking on Apply Now.
Hours Per Week: Full-time
