Senior Programme Coordinator

Programme Coordinator – Cheltenham – Permanent (37.5 hours per week) – £40,000 - £50,000 per annum – SC or DV Clearance

Our client supports government organisations in their training and development and is looking for an organised and proactive People/Programme Coordinators to coordinate training and apprenticeships, be the point of contact for clients.

You will also need to lead a small team so leadership experience is essential.

Working Patterns: This role is hybrid with 2-3 days on site per week.

The Key Responsibilities of a Programme Coordinator:

• Lead a small team of Programme Coordinators, ensuring they are meetings SLAs/KPIs and are confident in their work.
• You will act as the trusted advisor and first point of contact to clients.
• Coordinate the delivery of training and apprenticeship programmes for clients.
• Create and maintain programme plans to track progress.
• Set up and lead service reviews and ensure Service Level Agreements and Key Performance Indicators are met.
• Ensure successful completion of training and apprenticeship programmes.
• Manage and prioritise coordination activities to meet internal and external requirements.
• Maintain excellence in coordination activities including answering stakeholder queries, onboarding, managing commercials and evaluating programme feedback.

Below is a list of Key Skills required for the Programme Coordinator role, however you will not be expected to have
everything:

• Experience within Defence/National Security.
• Some leadership experience is essential.
• A confident coordinator, programme coordination experience would be ideal.
• Experienced at building and maintaining client relationships.
• Good administration skills.
• Effective soft skills and emotional intelligence facilitating effective written and verbal communication.
• Proficient in analysing, evaluating and reporting data.
• Microsoft office (including Excel and PowerPoint).

Benefits:

• Excellent training opportunities to address any gaps in experience.
• 27 days holiday each year + Holiday buying scheme.
• Medical care.
• Gym options, Cycle to Work scheme, Employee Assistance Programme.
• 2 days per year charity leave. 
• Group income protection and life insurance.

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all
backgrounds.

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You will be required to hold a minimum of SC or DV Clearance. If you do not hold an active SC or DV clearance, please familiarise yourself with the vetting process before applying.

Please click on Apply Now and email your CV and covering letter.