Planning Appeals Technician

Planning Appeals Technician 
£25,631 - £27,527
Permanent
Coleford

Join Forest of Dean District Council and help shape places that work for our communities.

We are looking for an enthusiastic and organised Planning Appeals Technician to join our Planning Enforcement team within Development Management. This is a varied and rewarding role where you'll provide essential administrative support to the Appeals Officer, helping the Council effectively manage and defend planning appeals. You'll play a key part in registering and coordinating appeals, consulting with stakeholders, and ensuring all information is submitted accurately and on time using the CAPS system.

Beyond appeals, this role offers real community impact. You will assist the Section 106 officer to record, monitor and manage Section 106 and Section 111 planning agreements, helping to secure and deliver planning gains such as affordable housing, education funding and recreational facilities. You'll liaise with consultees to ensure benefits are delivered as intended, complete Land Charges searches, maintain performance statistics, and support the wider Planning Enforcement service. Your work will directly contribute to positive outcomes for residents and the local area.

We are looking for someone with excellent customer service and communication skills, who is confident dealing with public enquiries, stakeholders and local government bodies. You will be comfortable working independently within an office environment, managing your own workload to meet deadlines and service targets, while also working collaboratively with colleagues. A strong administrative background, attention to detail, and a professional, discreet approach are key to succeeding in this role.

You will need

• A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English
• Excellent written and verbal communication skills
• Competent in using a range of technology and software packages, including Microsoft and Google
• Maintain accurate and up to date records
• Ability to build customer relationships
• The ability to be courteous, tactful and diplomatic when interacting with customers, colleagues and stakeholders
• To demonstrates a commitment to attending and successfully completing relevant apprenticeship training

For more information about this role please see the Job Description/Person Specification.

What we can do for you

- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service
- In addition you will have an extra two volunteering days a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Generous contributory local government pension scheme
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements

About The Organisation

Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities are centred on fostering thriving communities by empowering and engaging residents, enhancing infrastructure, promoting community well-being, and ensuring social equity.

We are committed to decarbonisation and nature recovery, focusing on renewable energy transitions, energy efficiency, transport transformation, nature recovery, and food resilience. Additionally, we strive to build a sustainable economy through the promotion of a circular economy, robust business support, workforce skill development, sustainable town initiatives, and the preservation of natural capital.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Forest of Dean District Council is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record.