Administrative Assistant → Office Manager (Growth Path)

Start: ASAP
Company: Samson Lifting UK Ltd — a fast-growing, close-knit team under new ownership

Why this role?

Samson Lifting is expanding —online sales are growing steadily, production is busy and new projects are landing weekly. We’re looking for a self-starting administrator who’s hungry to grow with us: you’ll keep the office (and our e-commerce engine) running smoothly today, while building the skills to step up as Office Manager tomorrow.

What you’ll do day-to-day

• Own our e-commerce admin – update products, prices, images & stock; process online orders; spot and fix data issues.
• General office administration – phones, email enquiries, invoices, supplier orders, shipping paperwork, filing and basic bookkeeping support.
• Cross-team backup – jump into order fulfilment, packaging and pick/pack when things get hectic; lend a hand in the sewing room (we manufacture webbing slings on site).
• Continuous improvement – streamline spreadsheets, create simple automations, suggest better processes and keep an eye on stock and spend.
• Customer service – friendly first point of contact for trade and web customers.

What we’re looking for

Must-haves

• Strong IT skills – you’re comfortable with Excel/Sheets, cloud file-sharing and (ideally) at least one e-commerce/website or stock-control platform.
• Proven ability to pick up new software quickly and work out better, faster ways to do things.
• Organised self-starter who can spot what needs doing and just get on with it.
• Good written and verbal communication (you’ll be writing product copy and answering customer queries).
• Comfortable moving between office, warehouse and production areas.

Nice-to-haves

• Experience with Shopify, WooCommerce, Sage/Xero or similar tools.
• Familiarity with and interest in AI tools such as ChatGPT or Claude.
• Basic accounts / purchasing / stock-control knowledge.
• Exposure to manufacturing, engineering or trade e-commerce.
• Social-media or marketing know-how.

What you’ll get

• Competitive salary (DOE) + performance bonus.
• Clear roadmap to Office Manager with mentoring and funded training.
• 24 days’ holiday increasing with service + bank holidays
• Flexible working options once you’re up to speed.
• Small, friendly team where your ideas get tried, not filed.
• The buzz of a hands-on business that designs, sews, tests and ships everything from one site—no two days are the same.
• Hours to suit school runs if required can be discussed. i.e 9.15am-2.45pm

How to apply

Email your CV - or a quick note on why you’re the person we need by clicking on Apply Now.
Prefer to talk first? Call the number in the contact details and ask for the hiring manager.

STRICTLY NO RECRUITMENT AGENCIES — THANK YOU.

Samson Lifting UK Ltd is an equal-opportunity employer. We welcome applications from all qualified candidates and are committed to creating an inclusive workplace.

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• On-site parking

Work Location: In person