Administrator (Triage)
Gloucester
This is a Gloucestershire County Council job.
- Job Title: Administrator (Triage)
- Job Location: Shire Hall, Block 1, 1st Floor
- Salary: £27,274-£28,608 per annum
- Hours per Week: 37.00
- Contract Type: Fixed Term
- Duration: Two Years
- Closing Date: 30/10/2026
- Job Requisition Number: 14954
- This post is not open to job share
About The Team & Role
Gloucestershire Employment and Skills Hub provides a central point of information, guidance, and support for both residents and businesses. Our mission is to help local people access training and employment opportunities, while supporting employers to find the right people with the right skills. We are a passionate team of professionals dedicated to helping individuals achieve their learning and career goals. We are seeking a Triage Administrator to support the development and delivery of the Connect to Work programme across Gloucestershire. In this role, you will provide administrative support to colleagues who support people with barriers to enter, re-enter or remain in employment.
About You
You will be customer focused with experience of working with people with health conditions, disabilities or other barriers to work (or lived experience), business planning and delivery. Your strong communication skills, innovative approach and ability to balance competing demands will enable you to build effective partnerships across a wide range of stakeholders including other GCC teams. If you meet the criteria and are enthusiastic, self‑motivated, and have good organisational skills, we would love to hear from you.
We provide a supportive, well-established team environment, along with regular training, development opportunities, and ongoing supervision.
About Us
For all your hard work, you will receive the following;
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
How to apply
Please submit your application and personal statement today by clicking the “Apply Now” Button.
For an informal discussion about the role please contact Dawn Oldham on Dawn.Oldham@gloucestershire.gov.uk
Additional Information
To access the Job Profile for this role, please follow the link below:-
Job Profile-Administrator (Triage)
Due to the number of applications we received, we are unable to provide feedback at shortlisting stage and reserve the right to close the advert early.
Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
The council is not currently able to offer sponsorship in this role. Candidates will need to have a right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.
This Position is subject to an DBS check.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
For more information about the job, view links, download attachments and apply please click on the Apply Now button.
