Customer Service Administrator
Gloucester
What’s in it for you?
Be part of a rapidly expanding national distributor | Join a small, friendly team | Free Parking | Product Discounts | Monday-Friday | Opportunity to build strong customer relationships | Full-time, permanent role
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Must Have’s
- Previous experience in a fast paced customer service/admin role
- Strong communication skills – both written and verbal
- Confident with Outlook, Excel and Word
- Previous experience liaising with 3rd parties and customers
- Ability to work as part of a small, close-knit team
- Positive, can-do attitude
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Nice to have’s
- Experience using Xero software
- Knowledge of booking deliveries or working in logistics
- Strong time management skills with the ability to handle multiple priorities
- Prior experience within a construction, interior design or manufacturing would be highly advantageous
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So what will you be doing?
- Acting as the first point of contact for customers, transport and warehouse teams
- Answering incoming calls promptly and professionally
- Monitoring email inboxes and acknowledging all enquiries and orders
- Processing customer orders and raising sales invoices using Xero
- Working alongside all areas of the business to ensure excellent service is delivered
- Carrying out general admin and ad-hoc support tasks as needed
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Helpful extras
- Based in Barnwood
- Small team environment where your input makes a difference
- Growing national distributor with exciting plans for the future!!
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Interested? Send your most up-to-date CV to ELLIE at i2i recruitment today!
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We are committed to reviewing every application with diversity and inclusion in mind. While we do our best to respond to everyone, if you haven’t heard from us within 5 working days, please assume your application has not been successful on this occasion.
Salary: 30000 - 33000
