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Sales Office Administrator
Tewkesbury
Customer Service & Sales Administrator
Location: Tewkesbury
Salary: £27,435 per annum
This position is being offered on a Temp to Perm basis
An excellent opportunity has arisen for a motivated and professional Customer Service & Sales Administrator to join a well-established business based in Tewkesbury. This role is ideal for someone who thrives in a fast-paced environment, enjoys delivering first-class customer service, and has strong organisational skills.
The Role
Working as part of a busy team, you will be responsible for handling a high volume of incoming calls and emails, processing sales orders, and ensuring a smooth flow of communication between customers, and internal departments. This role requires accuracy, efficiency, and the ability to provide exceptional customer service at all times.
Key Responsibilities
* Processing sales orders received via email, fax, and phone
* Ensuring all orders are accurately input into the system
* Liaising with customers and depot staff regarding orders and delivery issues
* Working closely with stock control and distribution teams
* Answering general customer enquiries and resolving queries
* Providing Reception and switchboard cover when required
* Investigating and actioning customer credit issues
* Assisting with invoice distribution and other administrative tasks
* Contributing to ad-hoc projects and supporting senior management when needed
Skills & Experience
Essential:
* Previous experience delivering excellent customer service
* Exceptional telephone manner and communication skills
* Strong organisational skills and ability to prioritise effectively
* High attention to detail with accurate data entry skills
* A proactive "can-do" attitude with the ability to work under pressure
* Strong interpersonal skills with the ability to work well in a team
* IT proficiency including MS Office (Word, Excel, Outlook)
Desirable:
* Previous experience in a sales or order-processing environment
What's on Offer
* Competitive salary of £27,435 per annum
* A supportive team environment
* Opportunities for training and professional development
If you are an enthusiastic and adaptable individual with a passion for delivering exceptional customer service, we would love to hear from you.
Please send your cv to jillw@rerecruitment.com
COM1
Location: Tewkesbury
Salary: £27,435 per annum
This position is being offered on a Temp to Perm basis
An excellent opportunity has arisen for a motivated and professional Customer Service & Sales Administrator to join a well-established business based in Tewkesbury. This role is ideal for someone who thrives in a fast-paced environment, enjoys delivering first-class customer service, and has strong organisational skills.
The Role
Working as part of a busy team, you will be responsible for handling a high volume of incoming calls and emails, processing sales orders, and ensuring a smooth flow of communication between customers, and internal departments. This role requires accuracy, efficiency, and the ability to provide exceptional customer service at all times.
Key Responsibilities
* Processing sales orders received via email, fax, and phone
* Ensuring all orders are accurately input into the system
* Liaising with customers and depot staff regarding orders and delivery issues
* Working closely with stock control and distribution teams
* Answering general customer enquiries and resolving queries
* Providing Reception and switchboard cover when required
* Investigating and actioning customer credit issues
* Assisting with invoice distribution and other administrative tasks
* Contributing to ad-hoc projects and supporting senior management when needed
Skills & Experience
Essential:
* Previous experience delivering excellent customer service
* Exceptional telephone manner and communication skills
* Strong organisational skills and ability to prioritise effectively
* High attention to detail with accurate data entry skills
* A proactive "can-do" attitude with the ability to work under pressure
* Strong interpersonal skills with the ability to work well in a team
* IT proficiency including MS Office (Word, Excel, Outlook)
Desirable:
* Previous experience in a sales or order-processing environment
What's on Offer
* Competitive salary of £27,435 per annum
* A supportive team environment
* Opportunities for training and professional development
If you are an enthusiastic and adaptable individual with a passion for delivering exceptional customer service, we would love to hear from you.
Please send your cv to jillw@rerecruitment.com
COM1
Salary: £27.5k - 28k per year
