Business Support

Background

Camargue is one of the UK’s largest and most successful independent PR and communications agencies. We have a reputation for excellent strategic advice, value-adding creative campaigns and
high impact delivery.

Having been in business for 40 years, we operate from five offices in Cheltenham, London, Birmingham, York and Cardiff. In addition, the Camargue Group includes its own standalone graphic design agency, James Ford Design (JFD), also in Cheltenham.

The Role

We are currently looking for a Business Support Administrator to join our fantastic team. This
could suit either an experienced administrator or someone looking to build their career in office
administration and business support.

Based in the Cheltenham office and reporting to the Office Manager, the role involves supporting the
smooth day-to-day running of the office, including answering and forwarding calls for all four offices,
welcoming visitors and providing administrative support to the wider team.

We are flexible on working arrangements and welcome applications from candidates seeking full-time,
part-time or school-hours working patterns.

Responsibilities

• Answer, screen and forward incoming phone calls for all four offices, taking and emailing messages when necessary
• Welcome visitors when they arrive and ensure they sign in
• Support cross group client facing teams with administration tasks, including the use of agency management systems
• Preparing meeting packs / conference room ahead of meetings
• Completing and processing paperwork
• Diary management
• Maintain accurate data and records
• General office duties including sending out mailouts, data inputting, mail merges, and creating name badges
• General housekeeping – ensuring the office space / cupboards are tidy
• Monitor and replenish office supplies and stock levels
• Support internal systems, processes and administrative improvements where required
• Assist with audit, compliance or document management tasks where required

Essential skills

• Excellent communication skills - both written and verbal
• Proficiency in Microsoft Office 365 (especially Word and Excel) and IT systems generally
• Ability to multitask
• Problem solving skills
• Ability to work independently and as a team
• Excellent organisational skills, with the ability to prioritise tasks
• Professional, can-do and proactive attitude
• GCSE Maths and English

Desirable (but not essential)

• Previous administration or office support experience
• Familiarity with audits, compliance or document management processes
• Confidence using AI tools or an interest in learning new technologies
• Experience using business, HR or project management systems

What’s in it for you?

• Employee-owned business where collaboration and shared success are genuinely valued
• Fantastic, friendly, close-knit team
• Summer and Christmas socials
• Employer contributed pension scheme
• Life insurance / income protection
• 25 days holiday allowance + bank holidays + an extra day’s holiday with every year of service, up to a maximum of 28 days
• Employee assistance program including medical, mental health, and financial support
• Private healthcare
• Health plan to cover everyday health costs
• Electric vehicle scheme
• Cycle to work scheme
• Various high street and online discounts
• Mental health first aiders on site
• A competitive salary

Are you in?

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and
experiences. We believe that our differences enable us to be a better team – one that makes better
decisions, drives innovation, and delivers better business results.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds

How to apply?

Please send your CV and covering letter by clicking on Apply Now.