Operations Administrator

Are you looking to build your career in a customer-focused role within a growing and forward-thinking organisation? We are working with a market-leading UK business seeking a Operations Administrator to join their team on a 6-month fixed-term contract. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, collaborating across teams, and playing a key role in delivering a seamless service experience.Operations Administrator 6-Month Fixed-Term Contract Salary dependent on experience Working hours - Part-time, 25.5 hours per week (flexible) Gloucester - office-basedOperations AdministratorJob Description • Manage service orders from initial request through to completion, ensuring a smooth and efficient process. • Work through a high volume of backlog orders, maintaining accuracy and meeting daily processing targets. • Coordinate with internal teams and external partners to ensure timely scheduling and delivery of services. • Communicate with customers to confirm orders, provide updates, and ensure clarity throughout the service journey. • Oversee warranty-related requests, validating claims and coordinating appropriate follow-up actions.Operations AdministratorEssential Experience/Skills/Qualifications • Previous experience in a customer-focused or operations support role within a fast-paced environment. • Strong organisational skills with the ability to manage multiple tasks and high workloads effectively. • Excellent communication skills, both written and verbal, with a confident and professional approach. • Good IT proficiency, including experience with ERP or order management systems. • Proactive and driven mindset, with a team-oriented attitude and strong attention to detail.If you feel you're a good fit for this position, please click 'apply'.