Administration & Operations Co-ordinator

To provide high-quality administrative, organisational, and logistical support across Move More’s programmes, events, and operations. The role ensures coaches, resources, and facilities are effectively coordinated; customer and partner enquiries are handled professionally; and organisational records, assets, and governance documents are maintained to a high standard — enabling Move More to deliver impactful services to the community.

Main Duties

• Deliver friendly, efficient customer service by handling phone calls, responding promptly to email enquiries, and managing bookings, including amendments.
• Schedule and allocate coaches to sessions, ensuring timetables are accurate, clearly communicated, and supported by all necessary logistics, including venues and travel arrangements.
• Support the planning and delivery of charity campaigns, events, training courses, and CPD opportunities by managing bookings, coordinating resources, preparing evaluation forms, and overseeing logistics.
• Provide administrative support across a range of Move More programmes to ensure smooth and effective delivery.
• Maintain accurate and up-to-date records, contact lists, and files for all Move More activities.
• Oversee the upkeep of Move More assets, including vehicles, equipment, and buildings, ensuring they are well maintained, serviced, and repaired as required, with vehicles MOT-tested on schedule.
• Maintain and update key governance documents to ensure compliance and good practice.
• Provide HR administrative support including job postings, interview scheduling, onboarding processes, and Safer Recruitment checks.
• Organise and support meetings by taking accurate minutes, managing calendars, and coordinating arrangements with internal and external stakeholders.
• Demonstrates strong prioritisation skills and consistently meets deadlines in a fast-paced environment.
• Undertake any other duties commensurate with the level and nature of the role, as required to support the work of Move More

Person Specification

Knowledge and Understanding

• Understanding of effective administrative processes and office systems.
• Awareness of event and session coordination, including logistics and scheduling.
• Understanding of the importance of data protection, confidentiality, and safeguarding in a charity context.
• Awareness of customer service principles and best practice.

Experience

• Proven experience in an administrative or coordination role, ideally within the charity, education, or community sector.
• Experience of managing schedules, bookings, and timetables.
• -xperience in organising events, training courses, or campaigns, including logistics and resource coordination.
• Experience maintaining accurate records, databases, and contact lists.
• Experience using Microsoft Office and/or other administrative software.

Qualifications

• Educated to GCSE level (or equivalent) including English and Maths.
• Relevant administrative, business support, or customer service qualification (desirable).
• First Aid, Safeguarding, or other relevant training (desirable).

Skills and attributes

• Excellent organisational and time-management skills, with the ability to manage multiple tasks and deadlines.
• Strong communication skills, both written and verbal.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Confident in using IT systems, including email, word processing, spreadsheets, and online scheduling tools.
• Proactive, adaptable, and solution-focused approach to problem-solving.
• Friendly, professional, and customer-focused manner.

How to Apply

Please click on Apply Now and download the official application form.

For further information see details to the right of this advert.