CEO/Admin Support Officer

Purpose of Role

To provide proactive executive and administrative support to the Chief Executive, including diary and inbox management, coordination of fundraising/reporting deadlines, preparation of reports and Board papers, and administrative and communications resource for our Dad Matters programme. This programme offers unique peer to peer and group support to Dads across Gloucestershire.

Key Responsibilities

CEO Support

• Manage CEO diary, prioritising time effectively.
• Monitor and manage CEO inbox, drafting responses where appropriate
• Maintain CEO task/action list and provide weekly reminders.
• Collate and format Board/Committee papers.
• Support CEO with correspondence, presentations, and reports.
• Process staff and volunteer expenses.

Fundraising & Reporting Support

• Track all grant and funding reporting/application deadlines.
• Ensure CEO is reminded of upcoming submissions and prepared for deadlines.
• Collate input from staff and Office Manager for funding reports.
• Maintain funder communication records and acknowledgements.

Dad Matters Administration

• Set up and manage Dad Matters groups on Eventbrite.
• Coordinate venue bookings and liaise with venue staff.
• Conduct risk assessments of venues for Dad Matters events.
• Promote Dad Matters groups and events on social media platforms.
• Collect and maintain accurate records of attendance at Dad Matters events.
• Input Dad referrals into the organisation’s database.
• Provide administrative support to the Dad Matters team as required.
• Assist in organising and scheduling Dad Matters meetings and appointments

Person Specification:

Experience

• Experience in administration or PA/EA support.
• Experience preparing reports, presentations, and meeting papers.
• Experience with event management platforms (e.g. Eventbrite).
• Familiarity with social media marketing and content creation (e.g. Canva).
• Experience in fundraising administration (desirable).

Skills

• Excellent organisational and time management skills.
• Ability to manage competing priorities and deadlines.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Knowledge

• Understanding of risk assessment procedures for events.
• Awareness of mental health/family support services (desirable).
• Knowledge of charity administration (desirable).

Personal Attributes

• Commitment to the ethos and values of Home-Start.
• Discretion and ability to maintain confidentiality.
• Proactive, solution-focused approach.
• Empathy and sensitivity towards fathers and families.
• Flexible and adaptable to changing priorities.

How to Apply:

We know our team is more effective when we are representative of the communities we work with and the wider population of the UK. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. Please apply if you’ve received support from us and love what we do.

To apply, please email your CV and a covering letter (maximum two sides of A4) with the job title in the subject line to Lynsey Pollard by clicking on Apply Now, by 9am on Monday 27 October 2025. We will be interviewing as we receive suitable applications so this opportunity may close if we find a suitable candidate earlier. Early applications are advised.

You don’t need to meet every single requirement in the job description. What matters most is that you are highly organised, detail-focused, interested in our work, adaptable, willing to learn, and a strong team player.