Band 3 Administration - Bristol

Job summary

The Specialised Deaf Service is a small but highly specialised service supporting deaf and deafblind people with complex mental health needs. The majority of service users use British Sign Language (BSL) or various forms of deafblind communication and have English as a second language.

We are looking for an experienced, enthusiastic, and motivated individual to join our team as an Administrator.

Unfortunately, we are unable to accept applications from our current service users.

The team is based at Gloucester House, Southmead Hospital, but provides support across Bristol, North Somerset, South Gloucestershire, and BaNES. The role will involve remote working, with occasional attendance at face-to-face meetings.

Main duties of the job

To support the Specialised Deaf Service team with administrative duties listed in the job description, and occasionally on an ad hoc basis to support our sister service, the Hope Service.

The successful candidate will provide administrative support to the team. The role requires someone with excellent attention to detail and strong organisational skills for lone and remote working, including working with deaf colleagues. It is desirable that the post holder has BSL Level 3 or above and ideally is a native BSL user; otherwise, it is essential that the post holder is committed to undertaking intensive BSL courses.

Please see the attached job description for a full list of duties and responsibilities.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

13 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SS160-1125

Job locations

Gloucester House

Southmead Hospital, 12 Dorian Way

Bristol

BS10 5NB