Continuing Health Care Administrator

Job summary

We have two exciting opportunities to join our All Age Continuing Health Care team as administrators.

We are seeking candidates who demonstrate attention to detail, a positive outlook, and a professional approach. The appointed individuals will join our dynamic administration team in a fast-paced environment.

Both positions require proficiency in everyday IT systems. Applicants should demonstrate confidence, a strong willingness to learn, and the ability to work independently. Additionally, successful candidates will possess excellent communication and time management skills, consistently striving for high standards of excellence in their work

We handle information that is sensitive and clinical in nature; thus, maintaining accuracy, and confidentiality is of utmost importance. The role requires a composed, empathetic, and proactive approach, strong teamwork abilities, exceptional communication skills, and a dedicated commitment to supporting staff in the delivery of patient care.

Main duties of the job

Continuing Healthcare Administrator Post

Main duties will include but not limited to, processing Funded Care / Continuing Health Care referrals, answering of telephone and email enquiries and escalating where required. Liaising with outside agencies, organising meetings and minute taking, updating our database and letter typing and processing

Fast Track Administrator Post

Main duties will include but not limited to, processing of Fast Track referrals, answering telephone and email enquiries and escalating where required, data collection and entry and processing Marie Curie night sitting referrals

Both positions may necessitate cross-coverage in the future, subject to service requirements; comprehensive training will be provided.

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

461-ICB-6208KB

Job locations

NHS Bristol, North Somerset and South Gloucestershire ICB

100 Temple Street

Bristol

BS1 6AG