Home Care Coordinator

Our local client based in Quedgeley, Gloucester, has a genuine rewarding permanent opportunity for a confident and organised Care Coordinator to join their friendly team. They are a proud local business, committed to providing a truly personal service to every client they support. Their team take the time to get to know the people they care for, building genuine relationships and ensuring each client receives consistent, individualised support from people they know and trust.

This role would suit someone who enjoys the coordination side of care but is also happy to be hands-on when needed. Most of your time will be office-based, managing care packages, supporting staff and ensuring clients receive the right level of support. You will also visit clients when required to review their packages, respond to changing needs and step in to provide practical assistance where necessary.

Responsibilities:
-Develop, manage and review person-centred care plans and staff rotas to meet clients’ needs and aspirations.
-Work closely with the Registered Manager to maintain high-quality standards and address complaints and feedback promptly.
-Coordinate and implement new care packages for both privately funded and local authority clients.
-Complete comprehensive risk assessments and develop tailored support plans.
-Monitor care packages and oversee daily care documentation to ensure quality and compliance.
-Provide supervision, guidance and support to care staff and delegate responsibilities to Lead Carers.
-Respond to emergencies, arrange staff cover and provide hands-on care when required.
-Build effective relationships with clients, families, staff and other healthcare professionals.
-Ensure compliance with CQC regulations and promote the highest standards of safe, person-centred care.

Whilst previous healthcare experience is highly advantageous it is not essential.  This is a role for someone who is confident, organised, and ready to step into a position with real responsibility and impact. 

Candidate Attributes:
- Self-motivation, reliability, and a proactive approach.
- A genuine team player who supports colleagues and contributes positively.
- Clear, confident communication skills with internal and external stakeholders.
- A can-do attitude and the ability to adapt to changing needs.
- Professional presentation and conduct.
- Ability to work independently and make sound decisions.
- The role is subject to satisfactory DBS and reference checks.

Hours: Monday - Friday 9 to 5pm (35 hours per week)

Salary - £14.00 per hour + company-issued mobile phone, ongoing support and professional development, an additional day of annual leave for your birthday, and performance bonuses for those who consistently excel.