Peer Support Worker

Job summary

This role is offered on a permanent basis basis for 30 hours per week.

Do you have lived experience of mental health problems requiring support from the crisis teams? We WANT you!

The Crisis Resolution and Home Treatment Teams in Gloucestershire rated as "Outstanding" by the CQC are seeking to recruit a Peer Support Worker in the Gloucester and Forest of Dean locality team. This is a new innovative role which we are pleased to be able to offer following a review of services ensuring we are continuing to strive to provide exceptional person-centred care.

As a Peer Support Worker in the Crisis Team you will use your unique lived experience to provide emotional/social/practical support to those people experiencing a mental health crisis. We are looking for a motivated, enthusiastic and compassionate person who can work collaboratively within the multi-disciplinary team to support our service users in creating and implementing their Crisis Relapse and Contingency Plans, offer practical support and assist in social inclusion activities.

Main duties of the job

• To communicate with a variety of people on a range of matters and keep accurate and complete records consistent with the Trust's policies and procedures.

To act as a specialist resource within the service, by offering a unique perspective to service users. To act as an expert on recovery resources.

To share ideas about ways of achieving recovery goals.

To promote opportunities for people with lived experience to raise awareness and promote understanding.

Maintain quality in own work and encourage others to do so, while working as an effective and responsible team member.

Peer support work will take proactive steps to ensure accessibility.

• Respond to enquiries about Peer Support in a timely manner.
• Attend Peer Support Group meetings.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

09 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-26-178

Job locations

Pullman Place

Great Western Road

Gloucester

GL1 3NF

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online