Office and HR Administrator

Allsorts is a well-established and highly respected charity, committed to tackling the persistent inequalities faced by disabled children, young people and their families. These inequalities span access to rights, support and opportunity. Working across Gloucestershire, we ensure that families from all backgrounds, particularly those who are underrepresented or facing additional challenges, can access the support they need to thrive.

We are seeking an organised, proactive and people-focused Office and HR Administrator to play a central role in ensuring the smooth day-to-day running of our charity. This is an exciting opportunity to become the organisational hub, supporting colleagues, volunteers, trustees and families while helping create an efficient, welcoming and professional working environment.

You will take lead responsibility for office administration, HR administration and organisational support. You will coordinate recruitment and onboarding, maintain confidential employee records, support compliance and training, and ensure our office systems and facilities operate effectively so that frontline teams can focus on delivering outstanding services to disabled children and young people

This role will suit someone who enjoys variety, thrives on organisation, and takes pride in making things run smoothly behind the scenes. You will be confident managing multiple priorities, building positive working relationships, maintaining confidentiality, and identifying opportunities to improve systems and processes. Most importantly, you will be motivated by supporting a purpose-driven organisation that is making a real difference to disabled children, young people and their families.

KEY RESPONSIBILITIES

Office Support

• Manage the day-to-day operation of the Allsorts office and Hub.
• Order and maintain office supplies, equipment and resources.
• Act as the main contact for office suppliers, contractors, utilities and service providers.
• Coordinate office maintenance, repairs, health and safety requirements and equipment servicing.
• Ensure meeting rooms and communal areas are organised, safe and welcoming.
• Support first aid provision, compliance checks and business continuity arrangements.

HR Administration

• Support recruitment processes including job adverts, applications, and interview coordination
• Process DBS checks, references, onboarding and offboarding
• Coordinate staff and volunteer inductions
• Maintain HR records, ensuring compliance and confidentiality
• Support the identification of training needs and co-ordination of staff training programmes
• Track mandatory training and compliance requirements
• Support the development and updating of HR policies and procedures
• Prepare contracts, offer letters and other employment documentation.
• Act as a point of contact for HR-related queries

Executive & Board Support:

• Provide administrative support to the Executive Team and Board
• Coordinate meeting logistics, including booking meeting rooms and preparing materials
• Attend meetings as required and produce clear, accurate minutes and action logs

Shared Administrative Responsibilities (Office Cover)

• Act as a first point of contact for members, families, professionals and the public via telephone, email and in person.
• Monitor shared inboxes, responding to enquiries or directing them to the appropriate colleague.
• Maintain and update the shared Outlook calendar for activities, meetings and services.
• Assist with CRM data entry, maintaining accurate member records and updating information.
• Coordinate office cover rotas to ensure the Hub is appropriately staffed and lone working procedures are followed.
• Provide general administrative support across the organisation to ensure the smooth running of services.
• Provide administrative support for bookings and membership processes during periods of high demand or colleague absence.

Additional Duties

• Support wider organisational activities where required
• Support collaboration across teams and services, including preparing agendas and minutes
• Participate in staff meetings, office cover rotas and organisational initiatives
• Undertake training and professional development
• Undertake other duties appropriate to the role

Skills and Experience Required

• Previous experience in office administration and/or HR administration.
• Ability to manage multiple tasks efficiently and prioritise workload.
• Excellent communication and interpersonal skills with a professional and welcoming approach.
• Strong administrative and organisational skills.
• Proficiency in using CRM systems, databases, and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information professionally.
• A proactive and detail-oriented approach to problem-solving.
• Ability to work independently and collaboratively

Desirable

• Experience in HR processes (recruitment, DBS, compliance)
• Experience in volunteer recruitment and processes
• Experience in a membership or customer-facing organisation
• Experience working in a small to medium size charity or social impact organisation
• Knowledge of safeguarding and data protection

Qualifications:

• First Aid qualification or willingness to undertake training.
• Knowledge of DBS checking and HR compliance processes is advantageous.

This role presents an exciting opportunity to make a real difference to families in Gloucestershire,
supporting Allsorts’ mission to provide inclusive and meaningful services for children and young people with additional need.

Appointment is subject to a DBS check.

PLEASE CLICK ON APPLY NOW AND COMPLETE AND ONLINE APPLICATION.