Health Records Administrator/Receptionist

Band: Band A/2
Salary: £12.55 per hour
Department: Administration
Base: Tetbury Hospital Trust, Malmesbury Road, Tetbury, GL88XB

Hours per week: 37.5 hours per week or Job Share Considered

Tetbury Hospital Trust is seeking a dedicated Health Records Administrator/Receptionist to join our Administration Team. This vacancy will be full-time or job share considered, with various working
patterns required as below.

Permanent, full-time or job share considered, hours as follows:

• Monday 8am until 5pm
• Tuesday 9am until 1pm or 1pm until 5pm (or one full day 9am until 5pm)
• Wednesday 9am until 1pm or 1pm until 5pm (or one full day 9am until 5pm)
• Thursday 1pm until 5pm
• Friday 8am until 1pm or 1pm until 5pm (or one full day 8am until 5pm)
• Occasional Saturday work will be required and will be paid at an enhanced rate, scheduled in advance on a monthly rota.

Tetbury Hospital is rated good by the Care Quality Commission and comprises of a well-equipped theatre and purpose-built procedure room, outpatient department, minor injuries and illness unit and X-ray department. You will be delivering exemplary administration support across the Department, working with compassionate teams who are committed to our vision: Always striving to deliver clinical excellence and outstanding patient care.

About the Trust

Tetbury Hospital is an independent healthcare provider in the heart of the Cotswolds providing an established day surgery service to patients who choose to have their NHS or private patient care at Tetbury. The hospital is highly regarded by our visiting consulting body who provide a
wide range of specialities including ophthalmology, general and gynaecological surgery. The hospital delivers NHS and private patient services across our outpatient department and day surgery unit.

Tetbury Hospital is a respected partner in the Gloucestershire health and care system and valued by staff and patients for the high quality, personalised care that we are proud to offer.

About You

The ideal candidate for this role will have:

• Good basic education (English and Maths)
• Keyboard / Computer literate
• Effective communicator
• Confident at dealing with members of the public.
• Experience of providing high standards of service.
• Problem solving
• Experience of working in a pressurised environment.
• Ability to manage own work.
• Ability to manage time effectively.
• Ability to prioritise.
• Tact and diplomacy.
• Empathy with patients
• Ability to be professionally assertive when required,
• Ability to learn
• Understanding of confidentiality and data protection act.
• Articulate with the ability to communicate in English.
• Projects a positive and professional image.
• To work as a team and to provide cover as and when required.

To find out more about this role please contact us via the email address to the right of this advert.

Applications for this role will be reviewed on an ongoing basis and therefore the closing date on the advert is indicative only.

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Applicants must have the right to work in the UK. 

The Trust is committed to equality and diversity in employment and is a mindful Employer. The Trust is committed to improving the working lives of its staff and may have flexible working options available

Please click on Apply Now to complete an online application and to view supporting documents.