Broker Support
Cheltenham
Broking Support x 2
Cheltenham
Salary c. £30k
Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles.
Love detail? Thrive on process? Want a real route into broking? This is your role.
If you want more than “just a support role” — and you’re serious about building a career in commercial insurance — this is where it starts.
Our Brokers are the heartbeat of our business — and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role.
This is a fast-paced, process-driven role with just enough client exposure to keep things interesting — perfect for someone who loves getting things right and wants a clear career path in insurance.
What You’ll Be Doing
- Running quotes through open-market portals
- Capturing risk details and producing sharp quotation reports
- Chasing insurers for terms and renewals
- Using Acturis to create policies, raise invoices, and process acceptances
- Handling MTAs like a pro
- Preparing policy packs, cover notes and confirmations
- Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters)
- Keeping data clean, accurate, and compliant
- Jumping into team projects when needed
Must-Haves
- Experience using Acturis
- Some insurance knowledge already under your belt
- Razor-sharp attention to detail
- Strong organisation and time-management skills
- Happy juggling tasks in a busy environment
- A collaborative, team-first mindset
Nice-to-Haves
- Exposure to commercial insurance or client support
- HubSpot experience
- Ambition to move into broking (we LOVE this !)
Why You’ll Love It Here
- 30+ days off, including your birthday
- Hybrid working
- Office closed over Christmas (no annual leave needed!)
- 5% employer pension contribution
- Laptop, iPhone & full tech setup
- Monthly allowance for wellness, travel, tech & food
- Private medical insurance (add family if you want)
- Paid volunteering days (up to 10 per year)
- Full insurance training + support to achieve Cert CII
- A genuine, mapped-out route into broking
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
