Community Engagement Worker

Family Action & the Role’s Impact

At Family Action, we support people through change, challenge, or crisis—something we’ve been doing for over 150 years. We protect children, support young people and adults, and offer practical help to families and communities.

We see the power of family to shape lives—for better or worse—so we:

• Speak up for the importance of family in local and national policymaking
• Amplify family voices
• Represent the changing needs of families across the UK

As a Community Engagement Worker, you will play a key role in supporting the day-to-day delivery of our Children and Family Centre (C&FC) services. This includes community and stakeholder engagement, facilitating universal provision (including the community café), and being a visible, active presence in our centres, open from 8:30am to 6:00pm.

You will also help shape the Gloucestershire Family Hubs—community-rooted centres offering universal services and tailored support to families across Stroud and the Cotswolds.

Key Responsibilities

1. Community & Stakeholder Engagement

• Build strong partnerships with families, community groups, voluntary and statutory services (e.g. schools, health organisations, businesses)
• Map local assets, identify service gaps, and engage with community and parent forums
• Contribute to the development and launch of community-led Family Hubs
• Connect families to vital services and foster local resilience through multi-agency collaboration

2. Service Development & Delivery

• Help design and deliver universal, open-access services (e.g. Stay & Play, Drop-ins, community café)
• Support the implementation of universal provision and centre operations, including staffing and outreach events
• Work alongside a bank of volunteers supporting universal and open-access services

3. Coordination, Administration & Reporting

• Support digital and telephone-based service delivery, including troubleshooting
• Assist in planning, monitoring, reviewing services, and preparing monthly reports
• Produce promotional materials and represent Family Action at partnership meetings

4. Safeguarding & Professional Standards

• Follow Family Action’s safeguarding policies and procedures
• Participate in supervision, appraisal, and personal development
• Promote and uphold our core values: People Focus, Can-Do Attitude, Striving for Excellence, Respect
• Adhere to Equality, Diversity, Health & Safety, and Data Protection standards
• Work flexibly, including occasional early, late, or weekend shifts

5. Equality, Diversity & Inclusion

• Embrace and implement our Equality & Diversity Policy in all aspects of your work
• Positively promote inclusive principles among colleagues, service users, and partners

6. Health, Safety & Welfare

• Comply with Family Action’s Health & Safety and Data Protection policies
• Take responsibility for your own and others’ safety and wellbeing

7. Flexibility

• Carry out other reasonable duties as required by the service

What We’re Looking For

• Essential Requirements (See full Job Description & Person Specification for details):
• A genuine interest in helping children and families thrive
• Relevant experience in one or more of the following areas:
• Youth Work
• Teaching
• Community Engagement
• Early Years Education

Note: This list is not exclusive. If you are passionate about working with families and communities, we’d still love to hear from you—even if your background lies elsewhere.

All appointments are subject to a satisfactory Disclosure and Barring Service (DBS) check

What We Offer

• Annual Leave: 25 days (plus bank holidays), increasing with service
• Pension: Up to 6% employer-matched contribution
• Flexible Working: Requests welcomed from day one
• Enhanced Leave: Paid sick leave and family leave provisions
• Wellbeing Support: Eye care vouchers and flu jab vouchers
• Cycle to Work Scheme
• Training & Development: Ongoing professional development and career growth opportunities

We are a forward-looking, ambitious organisation focused on continuous improvement. At our core, we are people-focused, proactive, and respectful in all that we do.

Key Details

Interviews: Scheduled for September 2025, held virtually, with time slots available throughout the working day

Contact Us: For queries or to discuss flexible working, please email via the email address to the right of this advert.

Our Commitment to Equality, Diversity & Inclusion

• We are committed to building a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds, especially those underrepresented in the sector, including:
• Ethnically diverse communities
• LGBTQIA+ candidates
• Disabled applicants

We offer:

• A guaranteed interview scheme for disabled applicants meeting the minimum criteria
• Travel cost reimbursement for interview attendance
• Reasonable adjustments during recruitment and employment

We believe diversity drives better outcomes for children and families and strive to be a truly inclusive organisation.

Salary Note
Unless otherwise agreed, new starters are usually appointed at the starting point of the salary scale, with opportunities for annual pay progression. However, relevant experience or exceptional circumstances may justify a higher starting salary.

Please click on Apply Now and complete an online application.