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Customer Service Assistant
Pershore
Customer Service Assistant Vacancy
Our client, a well-established firm within the luxury goods industry, based in Pershore, has an exciting new opportunity for a Customer Service Assistant to join their team on a temporary basis for a seasonal contract to cover the Christmas peak.
The successful Customer Service Assistant should have:
* A love of working with people - customers are at the heart of everything our client does!
* Excellent communication skills (Previous customer service experience is advantageous but not essential)
* The ability to multitask and navigate multiple systems with ease
* Resilience to handle sensitive or challenging conversations with customers, and potential complaints
* Flexibility with working hours during the busy Christmas period, including some evenings and weekends
In this role, the Customer Service Assistant will be responsible for:
* Handling customer service queries via phone, email, and live chat
* Planning corporate orders and liaising with corporate clients
* Producing quotations and advising customers on suitable products
* Investigating and resolving customer complaints, as well as managing and resolving delivery queries
* Keeping accurate customer service records
Our client is offering the successful Customer Service Assistant a salary in the region of £12.21 an hour, plus holiday pay. This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season. If you are a recent graduate or looking for seasonal administration work in a fast-paced environment apply now to discuss this opportunity further.
COM1
Our client, a well-established firm within the luxury goods industry, based in Pershore, has an exciting new opportunity for a Customer Service Assistant to join their team on a temporary basis for a seasonal contract to cover the Christmas peak.
The successful Customer Service Assistant should have:
* A love of working with people - customers are at the heart of everything our client does!
* Excellent communication skills (Previous customer service experience is advantageous but not essential)
* The ability to multitask and navigate multiple systems with ease
* Resilience to handle sensitive or challenging conversations with customers, and potential complaints
* Flexibility with working hours during the busy Christmas period, including some evenings and weekends
In this role, the Customer Service Assistant will be responsible for:
* Handling customer service queries via phone, email, and live chat
* Planning corporate orders and liaising with corporate clients
* Producing quotations and advising customers on suitable products
* Investigating and resolving customer complaints, as well as managing and resolving delivery queries
* Keeping accurate customer service records
Our client is offering the successful Customer Service Assistant a salary in the region of £12.21 an hour, plus holiday pay. This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season. If you are a recent graduate or looking for seasonal administration work in a fast-paced environment apply now to discuss this opportunity further.
COM1
Salary: £12.21 - 12.21 per hour + Holiday Pay