Management Customer Service Jobs in Cheltenham

• Workplace Interiors Co
• Cheltenham
• Salary: £27,500-£30,000 pa
• Updated: 24-12-2025

As a Customer Experience Executive, you’ll play a key role in making sure every customer interaction runs smoothly from order to delivery & aftercare. This means staying on top of calls and emails, processing orders accurately, coordinating with our warehouse and courier partners, and keeping customers informed every step of the way. The role is both process-driven and dynamic. You’ll work within our ERP system to follow clear fulfilment and order management processes, ensuring accuracy and consistency, while also bringing the confidence and energy to adapt quickly, solve problems on the spot, and keep communication proactive and professional. It’s a fast-paced environment where no two d