Customer Service Skills Jobs in Gloucester

• Hartpury University and College of Further Education
• Gloucester
• Salary: £25,660 - £29,415 per annum (depending on experience)
• Updated: 06-02-2026

Permanent About the Role Work in partnership with academic departments and professional services to deliver consistently high-quality AV and IT support service to students and staff Provide a customer-focused, approachable and responsive helpdesk service, ensuring a positive user experience across all interactions Take a proactive role in the maintenance, monitoring and continuous improvement of AV and IT systems Deliver timely and effective reactive support, diagnosing and resolving technical issues as they arise Actively contribute as a key member of the AV and IT support function, supporting service improvements and the smooth day-to-day operation of systems Abou