Cheltenham Races Customer Service

Cheltenham Races Racemaker
£12.55 per hour
Training: Monday 9th March, 2:00pm – 5:00pm
Event Dates: Tuesday 10th March – Friday 13th March, 9:00am – 7:15pm

What’s in it for you?
Be part of the pinnacle event of the jump-racing calendar

Work within an exciting, world-class sporting atmosphere

Paid role focused on customer experience and visitor engagement

Training and venue familiarisation provided prior to the event

Opportunity to gain experience supporting a major live event

Must Haves
Strong customer service focus and a passion for helping people

Confident and professional communication skills

Friendly, approachable, and proactive manner

Ability to remain calm and helpful in busy environments

Willingness to support visitors across different areas of the racecourse

What Will You Be Doing?
Helping racegoers make the most of their day across the racecourse

Providing guidance and information at key entry points and visitor areas

Supporting visitors who need assistance or direction

Promoting awareness of facilities, activities, and experiences available

Working alongside the core Cheltenham team to enhance the visitor experience