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Contact Information:
Weston Aviation
Business Aviation Centre
Gloucestershire Airport
Staverton
Cheltenham
Gloucestershire
GL51 6SR
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FLIGHT OPERATIONS OFFICER - GLOUCESTERSHIRE AIRPORT
Cheltenham
Weston Aviation provides executive ground handling services at Gloucestershire Airport for business jets, helicopters and military aircraft. We are looking to recruit a Flight Operations Officer to join our busy Flight Operations team at Gloucestershire Airport.
The role requires a hands-on approach combining working outside in a busy airport operations environment with supporting office-based Flight Operations administrative duties.
Although previous experience working in an aviation environment is preferred, our ideal candidate is someone with a passion to deliver exceptional levels of customer service, happy to work outside in all weathers, and is professional, friendly with a positive, can-do attitude.
Full training will be given.
Main roles and responsibilities include but are not limited to:
- Processing handling requests
- Meeting and greeting VIP passengers and crew
- Marshalling and chocking aircraft
- Daily administrative duties as required
- Dealing efficiently with phone enquiries
- Arranging flight support services, such as fuel, catering, etc..
- Preparing flight documents for crew
- Invoice preparation
Individual Requirements
- A passion of delivering exceptional levels of Customer Services
- Previous experience within an aviation environment is desired
- Excellent organisational and communication skills
- Excellent IT skills
- Ability to work under pressure
- Excellent personal presentation
- Telephone manner and written communications are to be polished and accurate
- Willingness to work shifts and have a flexible response to short notice operational changes
- Strong team player
Your shift pattern will include early morning, late evening and weekend working. You will be provided with a company phone to provide out of hours phone and email Flight Operations support, which is shared on a rotation basis with the team. Company uniform is also provided. We also offer a competitive salary and other benefits.
You will require a full UK driving licence and be able to provide a Basic Criminal Check (DBS) and a five year background check.
To apply, please send your CV and completed application form* to Becky Carver via the email address to the right of this advert.
*(Please go to our Careers page on our website to download the application form)
Please note: Applications submitted without an application form will NOT be accepted.
All applicants will be dealt with in the strictest confidence.
To apply, please send an application form found on our website by clicking on Apply Now and your CV to the email address on the right of this advert.
Closing date for applications: 31st July 2024
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